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Carrington Mortgage Services, LLC

1.4

About this business

Location details

2470 Windy Hill Rd SE Suite # 300, Marietta, GA, 30067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.467 reviews
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T A's profile image
T A 
on Google
2 weeks ago

Predatory company. You can call to change a payment because it won't go through and they'll continuously hit your account numerous times insisting they have no control over the repeat attemps. Call center staff are not only unhelpful, they are flat out rude and hateful. 

Kia Gordon's profile image
Kia Gordon 
on Google
a month ago

This marks the fourth issue I have encountered with Carrington Mortgage. I am attempting to sell my home under a mortgage assumption, and the ordeal began on 10/14/2024. This morning, the buyer called me in tears, distraught over the ongoing delays and challenges. I have already reached out to leaders I could find online in hopes of getting assistance, but I am still searching for help as we speak. If I cannot find a resolution soon, my next step will be to seek assistance from the CFPB to save my sales contract. Subject: Ur... read more

Alvin Jones's profile image
Alvin Jones 
on Google
2 months ago

They lied to me during the pandemic. I was on hardship due to lack of work. When it came time to pay it back I was told that the back pay would be added to end of my loan. That would have been great but the person did it as a refinance. I asked him was it a refi and he said no. What a liar. Now I am stuck. 

Andrew B's profile image
Andrew B 
on Google
2 months ago

Recently closed with Carrington. Process was smooth and timely. Was concerned based on the reviews, but all went well. 

Rodney Mines's profile image
Rodney Mines 
on Google
3 months ago

If zero was an option, this dumpster fire of a company would get a negative 10! Used the covid-era CARES act as a backdoor way to drive interest and other fees….slow played us when we called multiple times to get monthly mortgage payments restarted…and then requested all the deferred payments (plus interest) to avoid default. Conveniently sold the mortgage when they realized I had the funds to do just that. Would live in a septic-tank equipped single-wide on well water before I would EVER do business with these shysters agai... read more

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Frequently asked questions about Carrington Mortgage Services, LLC

How is Carrington Mortgage Services, LLC rated?

Carrington Mortgage Services, LLC has a 1.4 star rating with 67 reviews. 

When is Carrington Mortgage Services, LLC open?

Carrington Mortgage Services, LLC is open now. It will close at 6:00 p.m.  

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