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Carrier Enterprise Canada LP

2.6

About this business

From our premier HVAC manufacturing partners to world-class distribution network, CE supports the HVAC professional. We're investing in technology and innovative VRF training facilities for sustained growth on our strong base in the HVAC industry. Our expert customer support is available to assist with online ordering, HVAC parts information and general HVAC equipment questions. Visit us in store, send us an email, or fill out a contact form, and we will do everything we can to ensure your satisfaction. 

Location details

1045 Trillium Dr #2, Kitchener, ON, N2R 0A2, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.67 reviews
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Victor Marcario's profile image
Victor Marcario 
on Google
3 weeks ago

Useless. No help at all. Wont even get off the chair. Seems like their first day. No knowledge. 3 rd customer to walk out 

Jean France's profile image
Jean France 
on Google
a month ago

We got a carrier air conditioner installed on May 23/2025. On June 6/2025. It stopped working we were told that it was the air compressor and unfortunately 1 in 10,000 this happens. I paid in full for the air conditioner approx 4500dollars. . But the company that installed the air conditioner had to wait for the approval for replacing the machine. We got the air conditioner replaced June 24/2025. This is unacceptable. We were given no we are sorry for your inconvenience. We bought carrier because it is the best however had I... read more

Donovan D. D.'s profile image
Donovan D. D. 
on Google
a year ago

Easy to work with staff 

Natalie's profile image
Natalie 
on Google
2 years ago

Good luck reaching anyone in warranty to help you. I am hung up on nearly every time I call in and VERY rarely will they bother to call back.. this is after waiting 2+ hours on wait or for a return call because their wait times are atrocious, to only have to wait another 1+ hour to be transferred to the senior level because the main line cannot assist me. Furthermore, they are not very honest about their warranty. Unless I can get some kind of assistance from Carrier, I will keep this at a 1 star rating because this service ... read more

Raz S.'s profile image
Raz S. 
on Google
2 years ago

Very racist from my time working here. 

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Frequently asked questions about Carrier Enterprise Canada LP

How is Carrier Enterprise Canada LP rated?

Carrier Enterprise Canada LP has a 2.6 star rating with 7 reviews. 

When is Carrier Enterprise Canada LP open?

Carrier Enterprise Canada LP is open now. It will close at 5:00 p.m.  

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