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Carpetland USA

3.9

About this business

Location details

4118 Electric Rd, Roanoke, VA, 24018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.975 reviews
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Kimberly Boardwine Crigger's profile image
Kimberly Boardwine Crigger 
recommend  Recommended
5 years ago

Christina was extremely knowledgeable and made our experience purchasing our flooring super easy and pleasant with no pressure to buy. We will definitely be shopping here again. 

Billy Greenway's profile image
Billy Greenway 
5 years ago

I highly suggest you stear away from Carpetland, I have had nothing but trouble with my purchase. The sales Rep David was extreamly nice and helpful. My problem has been with the installation. They have been back 3 times to correct there mistakes, now were on the 4th try. Came yesterday and said they would be back today havent seen anyone or not even a call to let me know what was going on. I have Bedroom furniture placed all through my house so they could redo the work. My advice would be go with Whitt Carpet or La Tempa. S... read more

Tara Bays's profile image
Tara Bays 
6 years ago

Just got carpet installed and I've had the manager out here three times to fix places. They seamed horribly and the manager says the one in my bedroom is a good seam when you can clearly see a line of worn down carpet and he can't do anything but fix the hallway and doorways. I'm getting tired of dealing with this nightmare. 

Kristin Gunnell Price's profile image
Kristin Gunnell Price 
7 years ago

Poor customer service, uneducated floor staff, unorganized, and unprofessional! Buyers beware! This review is for the Plantation Road store in Roanoke. 

Larry Hinchee's profile image
Larry Hinchee 
7 years ago

They did my floor in September it lasted until December. They sent installer to look at it. It must have been tougher than expected. I have yet to receive any word two months later. This was at the Martinsville VA store. 

Billie Jo Harlow's profile image
Billie Jo Harlow 
7 years ago
Rob Kuczmarski's profile image
Rob Kuczmarski 
8 years ago
Carpetland USA's profile image
Carpetland USA 
9 years ago
Anonymous's profile image
Anonymous 
9 years ago

Lime stone base product. 

Frequently asked questions about Carpetland USA

How is Carpetland USA rated?

Carpetland USA has a 3.9 star rating with 75 reviews. 

When is Carpetland USA open?

Carpetland USA is closed now. It will open tomorrow at 9:00 a.m. 

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