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Carpet Master

3.5

About this business

Location details

1229 Deloss St, Indianapolis, IN, 46203, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.57 reviews
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Nicole D.'s profile image
14 years ago

overall great experience I have been using them for about 10 years and i love them. My carpets look great, i always talk to someone. One time, they had to cancel due to a water emergency, they came out the next day and gave me a discount to make up for my incoveinience. I don't know about the bad reviews, but i don't hesitate to recommend them. I usually have the same guys come out, i'm very comfortable with them and they're very professional. 

Adrian t.'s profile image
15 years ago

Carpet Master is a high pressure sales pitch! I feel like I have been swindled out of my money! I have never experienced such high pressure sales in my life! They did not do a good job and when we called them back they either don't respond or don't come back when promised. VERY DISAPPOINTED in both the carpet cleaning and the company! 

Christy G.'s profile image
Christy G. 
15 years ago

Carpet Master is the best! I have used carpet master for over 13 years now. The send the same crew everytime. They are very dependable and always on time. I had a dog get injured while we were gone and he got blood all over the downstairs carpet and the steps. I called carpet master when I got home. They sent someone out at 8:30 at night and was able to save my carpet. I highly recommend this company no matter what your situation maybe. 

Marie R.'s profile image
16 years ago

Terrible It's been a few years ago that I had not one, but two bad experiences w/ this company. The first time they came out I had to deal w/ an obnoxious sales guy who wouldn't stop trying to convince anyone who would listen that he was "the manager" of the company. He apparently thought I was going to mistake his continued, pushy pressure for me to spend more money, into charm. Anyway, the next couple days I smelled strong mildew in my boys' room & their carpet was still wet. I had to call & they sent someone out to get th... read more

Charles T.'s profile image
Charles T. 
17 years ago

Excellent Service I've tried many carpet cleaners over the years and Carpet Master has been the best. I've now used them exclusively for two years and they have never let me down. Aside from being very professional, they do a great job and always a little cheaper than the others. Hint: Their pre-treat is well worth the extra few dollars per room. 

Candace S.'s profile image
Candace S. 
19 years ago

Professional and great We called them about a month ago to clean our carpets. The workers were on time and were very polite. They cleaned our entire downstairs, 4 areas, 2 bedrooms and a loft for around $150/$160. All of the spots that I was worried about came out, including lipstick that our 2 yr old smudged into the carpet. The carpet looked like new when they were finished. I also paid for them to scotch guard our stairs (which was included in that price). Overall I'm very satisfied with Carpet Master and wouldn't hesitat... read more

Frequently asked questions about Carpet Master

How is Carpet Master rated?

Carpet Master has a 3.5 star rating with 7 reviews. 

When is Carpet Master open?

Carpet Master is open now. It will close at 6:00 p.m.  

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