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Carpet Exchange
- Flooring
- Englewood, CO
About this business
Location details
7395 E County Line Rd, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
This has been the worse experience ever. I moved in 5 weeks ago and they are still not done fixing the damage on my floor, mind you they took my $10,000.00 quickly enough. The guy who put the trim down did an awful job and it is falling off the walls. He damaged my kitchen wall he damaged my refrigerator and told me I can go out a buy a new one. I told Joanna not to send him back and he was at my door today and I would not let him in. The manager said well it's her problem than. They overcharged me $170. which I got back bec... read more
The just finished the main level of my home. We got the new cortex Life proof wood look floor. They where amazing
Just bought the best rug. I have been looking for months. They had an amazing selection and the prices were awesome. The sales people were incredibly helpful told me The difference in the fibers and how they all wear. I couldn’t believe all the different types of things that they had there I know their name was Carpet Exchange but they had everything.
I have now purchased Granite counter tops and carpet from this location and there customers service is always awesome and I always find what I am looking for. There installers are very courteous and clean up very well when they are done.
I'm writing this review because to this day I am still disgusted with Carpet Exchange over our experience with them. We bought Armstrong laminate floor at this location in late 2006. Our experience buying the product was great - it just so happened that the district manager was in the store at the time and he completely sold us on the product. However, from there things went downhill. We only received half of the shipment, the other half was being shipped in from another location. We chose to install it ourselves, having bui... read more
STEER CLEAR OF THIS STORE!!!!!!!Purchased Rustic Maple wood flooring in early July, installed in mid August, CRAPPY WOOD- Carpet Exchange will not stand behind the product. Splinters in more the a dozen places. Cant even walk across the room in stocking feet for fear of getting splinters in your feet. DO NOT BUY FOR THIS STORE........ wish I could give it a negative star. I was pretty much told by both the salesman and the store manager that this is how "RUSTIC" is supposed to be. Was told there was nothing that they could d... read more
BEWARE!!!! So my wood floor install dates were the 10th - 12th. Where do i even begin, the guy showed up almost one hour late, then left at 11:30 for lunch and didn't return until 3:15. Then at 4:30 he packed up and left. The very same thing happened the next day however, at 4:30 he just left without saying a single word to me. On the 12th (Saturday) he didn't show up until 10:00 and performed in the same fashion as the previous two day. Well today is Monday the 14th and he is still here with at least another day of work lef... read more
Don't waste your time!!!! Sale and scheduling went very smooth (there was zero issues taking my money). Then the day before the install i was called by Diana and told they couldn't come out do to the installer having surgery and still not feeling well. I informed her that my schedule isn't easy to change and that i already had put in for time off. Also, all of my furniture was removed from my living room. Additionally, i had agreed to remove existing tile from my kitchen and i was walking around on a plywood sub-floor. Didn'... read more
So far, TERRIBLE experience. The first time I called, I was put into a sales associates voice mail. I left a detailed message and never received a returned call. I then called back and spoke with the Manager, that has needs some education on how to handle angry clients. She was very defensive and not very friendly. I went to the store and met a sales associate named Steve that did not hesitate to take my 1/2 down payment. He told me I would be contacted by someone to come out and take measurements~ they NEVER called! I had t... read more
Frequently asked questions about Carpet Exchange
How is Carpet Exchange rated?
Carpet Exchange has a 4.1 star rating with 157 reviews.
When is Carpet Exchange open?
Carpet Exchange is open now. It will close at 8:00 p.m.
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