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Caroline Cella-Marker
- Family Practice
- Richmond, VA
About this business
I am committed to working with you every step of the way andproviding exceptional healthcare through all stages of life.I focus on the primary healthcare needs of patients aged 7 and older, and through continuous study, my goal is to remain current with innovative procedures, techniques and technologies to best meet your needs.
Location details
1471 Johnston Willis Dr, Richmond, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I haven’t any issue with time or sharing my medical concerns with my health or wellbeing with Dr.Cella or intern Carlie . Staff seems to be very helpful to me & everything is more than appreciated.
My chief complaint is about the employees at Dr. Cella's office, located at Johnston-Willis hospital. The employees are apathetic, uncaring and even rude. The communication from Cella's office to me, to my pharmacy and to referred care was horrendous. A recent example is when I had COVID-19 and was eligible to receive monoclonal IV therapy. Cella's office failed to get me properly scheduled and therefore, I had to go the ER as my symptoms were worsening. During this crisis, her office employees made my spouse drive to their ... read more
Business response:
Reviewer name, thank you for this feedback and please know this is not acceptable by our standards. I have shared this feedback with our administration, so we can work to improve. I apologize that we fell short of your expectations, and if there is any other feedback you'd like to share, I encourage you to give me a call at 804-320-1333. Thank you again, Mariana S.
She spends a lot if time and asks great questions. She addresses all of my concerns, explains things well, and has excellent bedside manner. I highly recommend Dr. Cella.
Dr Cella has been my primary physician for many years. My last visit was for a cyst that ruptured and was getting infected. She allowed her staff to make an appointment on short notice, cleaned the cyst and gave me a prescription for an anti-inflammatory med until my previously scheduled appointment with a dermatologist.
Dr. Cella is always helpful, responsive, and patient and I always feel she truly cares about me and my health concerns. She is approachable and respectful and really wants to hear and respond to any concern I may have.
I have been Dr Cellas patient for nearly 30 years and I have trusted her care.
I have recommended Dr. Cella. She is a good physician.
Annual physical
My visit was quick and efficient. And it accomplish my purpose for the visit
Frequently asked questions about Caroline Cella-Marker
How is Caroline Cella-Marker rated?
Caroline Cella-Marker has a 4.8 star rating with 107 reviews.
When is Caroline Cella-Marker open?
Caroline Cella-Marker is closed now. It will open tomorrow at 8:00 a.m.
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