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Carolina Custom Air

4.8

About this business

If you're looking for a heating and cooling expert in Mt Pleasant, we're here to help. We have the expertise to get your H.V.A.C. systems running smoothly. Call us today to find out more information. 

Location details

2612 Larch Ln Ste 110, Ste 110, Mount Pleasant, SC, 29466, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.835 reviews
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Kristy Streb's profile image
Kristy Streb 
recommend  Recommended
4 years ago

Carolina Custom Air is run by a team that includes a Structural Engineer that really knows his area of expertise. They have amazing customer service and knowledge that surpasses the other companies. They are experts at which A/C unit to use, what the duct runs should look like, and how to maximize efficiency. I agree that 5 stars are not enough. 

Mark Hylton's profile image
Mark Hylton 
recommend  Recommended
4 years ago

Great company, great service, great people. Wouldn’t hesitate to use them again for new install, replacement or service. 

Business response:

Thank you, Mark! 

Chris Peery's profile image
Chris Peery 
recommend  Recommended
4 years ago

I must say quick responce. Had me up and running in less that a hour. Big shout out to the service man Robert Snowden. Great skills professionaly and personally great guy. If I need ac work done I will call and ask for him to come back and fix my problem. He is a great asset for your company. Thanks again.. 

Business response:

Thank you Chris for the great recommendation and 5 star review! We truly appreciate you taking the time to give us your feedback. We have shared your comments with Robert, as well. Thank you for the opportunity to service your ac needs. Please feel free to contact us for any future needs and have a great day. 

Marcia Roper Hutson's profile image
Marcia Roper Hutson 
recommend  Recommended
4 years ago

I have never dealt with such a courteous and helpful company. Della, the Office Manager, could not have been more helpful and friendly. Nick and Tripp were incredibly knowledgeable and friendly, as well! We had had an estimate from another company. When Nick and Tripp came out, they found that the problem was far less an issue than was previously told to us saving us thousands of dollars. It is a pleasure to deal with a company that is not only friendly but honest! Thank you all! 

Business response:

Thank you so very much Marcia for the wonderful comments and recommendation! I am glad we were able to take care of your service call with speed and accuracy and helped save you money, as well! We will be sure to pass along your thoughts to Della, Nick, and Tripp. Hope you have a wonderful and safe 4th of July weekend! 

Thomas Warren's profile image
Thomas Warren 
recommend  Recommended
4 years ago

I've worked with them over a 12 month period to correct the totally inept installation from a previous HVAC installer. John, Della, Nick and team are awesome. they stand by their service, know there stuff, and are a pleasure to schedule and interact with. could not be more pleased. 

Business response:

Thank you Thomas for the wonderful comments and recommendation! We truly appreciate you taking the time to give us your thoughts and we are so pleased to hear that you are happy with our service and staff. 

Tom Progar's profile image
Tom Progar 
recommend  Recommended
5 years ago

John & Patrick are the best HVAC suppliers and in fact probably the best of any business in the area. They are responsive and have fair pricing. I would use them again. 

Marjorie L Avent's profile image
Marjorie L Avent 
recommend  Recommended
5 years ago

Service person was polite, covered his shoes, changed my filter and disposed if it for me.He did his job efficiently and in a timely manner. 

Suzanne Bryan's profile image
Suzanne Bryan 
recommend  Recommended
5 years ago

Tripp was prompt and courteous. He performed our seasonal maintenance in an efficient manner. 

Melody Easterby Lowe's profile image
Melody Easterby Lowe 
recommend  Recommended
5 years ago

Nick was prompt and he was very nice. He explained everything to me and didn’t try to push me to get extra work done. But did suggest a little bit of upgrades that could be done later. 

Frequently asked questions about Carolina Custom Air

How is Carolina Custom Air rated?

Carolina Custom Air has a 4.8 star rating with 35 reviews. 

When is Carolina Custom Air open?

Carolina Custom Air is closed now. It will open tomorrow at 8:30 a.m. 

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