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Carolina Appliance Service

3.9

About this business

We are at your service for extending the life of your appliances. We can also give advice if your appliance needs to be replaced. We have 30 years of experience and can tell you what brands typically need less service or repair. We want to help you extend the life of your appliances and evaluate the long term cost of repair versus replacement. We will advise which route will save you short and long term money. Our first priority is to get your appliance working properly with the least investment for you. We also know you rel... read more

Location details

188 N Trade St, Charlotte, NC, 28105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9189 reviews
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Lyndsay Conroy Johnson's profile image
Lyndsay Conroy Johnson 
7 years ago

Highly recommend them! The technician was prompt, kept me up to date with his arrival time, and honest! The cost to repair our washing machine with new parts would have been almost as expensive to just buy a new machine. The technician was honest and said, just buy a new machine. And he didn't even charge us for coming out! You have lifelong customers with us! Thank you! 

Bill Fox's profile image
Bill Fox 
7 years ago

Very professional , courteous and very reasonable. We wouldn't use anyone but them. 

Crystal Monshea's profile image
Crystal Monshea 
7 years ago

Terrible customer service... I was offended when I was questioned about my commitment to pay since I was upset that your company was just out at my home September 2016 and I paid over $200 for repair then today same issues with my washer.... Yes I have a right to be upset your technician told my family the problem was resolved.. so I expect some form of reasonable understanding when I call you back 90 days later with same problem. I received no "Thank you for using our business again" BUT " there's is a concern that I won't ... read more

Amanda Friermood Uher's profile image
Amanda Friermood Uher 
8 years ago

Our dryer wasn't giving off any heat. Billy gave us a troubleshooting tip over the phone that we could try before he came out. That didn't work, so he came right over. He diagnosed the problem within 2 minutes of looking into the wiring (it was unfortunately beyond repair) and did not even charge us for coming out. (Which was a huge blessing since we apparently need to buy a new dryer.) Billy was so kind, professional, and no-nonsense. I will be recommending this company to everyone. 

Branden Wilson Chopelas's profile image
Branden Wilson Chopelas 
8 years ago
Emily BClough's profile image
Emily BClough 
8 years ago

Quick, easy to schedule appointments that worked with MY schedule, amazing, friendly people... all around an incredible experience! Erik, the technician, was amazing and should get a raise!! Bob, who scheduled the appointments, was so polite and wonderful. Repairs were done quickly and affordably - I should've called them a month ago when our dryer was first broken! Thank you Carolina Appliance Service!! 

Emmy Correll's profile image
Emmy Correll 
8 years ago

Honest people you can rely on! Would definitely use them in the future and highly recommend them to others! 

Andrea Murphy O'Dell's profile image
Andrea Murphy O'Dell 
8 years ago

Incredibly reliable and dependable! I would trust their expertise with any of my appliance needs. 

Patricia Desveaux Handrahan's profile image
Patricia Desveaux Handrahan 
9 years ago

Don't call this company! They misdiagnosed a leaking fridge, two service calls & didn't fix it, they charged her for a thermostat. After buying a new fridge, we brought it home & fixed it in 10 minutes! It was the ice maker! They refused to refund any $! I understand keeping the service call $, not good business, they took advantage if a senior citizen! 

Frequently asked questions about Carolina Appliance Service

How is Carolina Appliance Service rated?

Carolina Appliance Service has a 3.9 star rating with 189 reviews. 

When is Carolina Appliance Service open?

Carolina Appliance Service is closed now. It will open on Monday at 9:00 a.m. 

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