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Carolina Appliance Service

3.9

About this business

We are at your service for extending the life of your appliances. We can also give advice if your appliance needs to be replaced. We have 30 years of experience and can tell you what brands typically need less service or repair. We want to help you extend the life of your appliances and evaluate the long term cost of repair versus replacement. We will advise which route will save you short and long term money. Our first priority is to get your appliance working properly with the least investment for you. We also know you rel... read more

Location details

188 N Trade St, Charlotte, NC, 28105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9189 reviews
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Danielle Brand's profile image
Danielle Brand 
5 years ago

Great people. Will work with them for all appliance needs! 

Kim Oexmann Harris's profile image
Kim Oexmann Harris 
5 years ago

Excellent service! Came hour after called. Billy is wonderful! 

Linda Edwards's profile image
Linda Edwards 
recommend  Recommended
5 years ago

Within an hour of calling Carolina Appliance Service, Shane was here and found the cause of leaking water under the refrigerator. He went beyond the call of duty moving the refrigerator from a very tight place and found creative solutions to getting everything fixed. I will definitely recommend them to all of my friends. 

Johanna S. Holling's profile image
Johanna S. Holling 
recommend  Recommended
5 years ago

Absolutely recommend this company. Bill was so helpful and kind. Fixed the issue quickly and even fixed another problem for me as well. Would recommend them to anyone! 

Iryna Turner's profile image
Iryna Turner 
recommend  Recommended
5 years ago

Had issues with Samsung dryer. Bob called me right after I submitted a request through Samsung. Very happy with customer service! I had a technician here the very next morning. The tech named Mark, I believe, was very professional and fixed whatever the issue was on a spot since he came prepared and had a replacement part on him for a very REASONABLE PRICE!!! Not sure about other appliances but if you have issues with your dryer, I definitely recommend these guys. 

Jenna Marie's profile image
Jenna Marie 
5 years ago

Could you return phone calls and/or answer the phone ? What kind of customer service is this ?! This place is a joke ! 

Business response:

Sorry we were having phone problems. Call 704-847-0004 

Cathy Parrella's profile image
Cathy Parrella 
5 years ago

They came out to fix my dryer were given $100.00 cash service fee and never reported that it was paid to my warranty company. And a month later the dryer was broke again. I called Bob Who said he was the owner and told him that the tech was given the cash and asked if he could look up the receipt- I was told I have a lot of receipts but that he would look into it and he said ok I’ll call the Warrenty company and never did. 

Erin Yates's profile image
Erin Yates 
7 years ago

We have used this company several times. We have always had prompt, reliable service! Will not hesitate to call again. 

Robyn Silverstein Vandresser's profile image
Robyn Silverstein Vandresser 
7 years ago

Billy the technician is great. He has been to our house three times and always fixed any problem we have. 

Frequently asked questions about Carolina Appliance Service

How is Carolina Appliance Service rated?

Carolina Appliance Service has a 3.9 star rating with 189 reviews. 

When is Carolina Appliance Service open?

Carolina Appliance Service is closed now. It will open on Monday at 9:00 a.m. 

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