Carmen Carmen Salon E'spa

Blonde21 

on Citysearch

15 years ago

Great Service! – Randi always does a fantastic job with my Color. She is very professional and knowledgable and knows what color shades compliment my skin tone and face shape. I always leave the Salon loving my color results and hair style. Erin also does a wonderful job with facials, makeup and waxing. Erin is always professional and very knowledgable. I have always received great customer service at Carmen Carmen and look forward to my next relaxing visit. Thank you for making my visit so enjoyable!! 

cusp23 

on Citysearch

15 years ago

Great facials! – Erin is the best for facials and massages! I've got facials done at other Carmen locations, but I've always been back to Erin. She knows what she's doing and recommends what's best for your skin. The only drawback is the lack of privacy, it's a bit too loud at times because there are only a couple massage rooms but I'll still go back for a wonderful facial. 

zhidalgo 

on Citysearch

16 years ago

Walked Out – I went in today for my appointment for cut and color at Carmen! Carmen!, and was let down to say the least. The lady that was going to be doing my color was unenthusiastic and not at all helpful. After i put on the protective gown she handed me, she led me back to her chair as she literally dragged her feet as if she didnt want to be there to begin with. I try telling here that i need guidance as to exactly what i need done, and her response was SIT DOWN. i said i rather stand up so i can talk to you face to fac... read more

CCale 

on Citysearch

16 years ago

Massage For Me – This was not my first massage, but my first massage at the University location. The entire staff was friendly and helpful (welcoming me to Carmen, asking if I wanted a drink, etc.) The therapist was more than experienced. I felt relaxed after the massage and plan to give my husband a gift certificate for Christmas. I will return also. 

andi3655 

on Citysearch

17 years ago

Shocked!! – I have visited carmen carmen for years [almost 10 to be exact] and have always been pleased with the services i recieved. All salons have a few bad apples, and maybe i've been lucky enough to have NEVER had a bad cut, color, or spa treatment, at any of the Carmen Carmen locations. But i think over the course of ten years, i must be pretty lucky, considering my consistantly GREAT experiences. I noticed that a number of the reviews commented on the young age of the stylist... just an FYI I'm pretty sure that hair s... read more

bengabell 

on Citysearch

17 years ago

Carmen Carmen Review – Carmen Carmen has been my salon for several years. I have to say I was surprised when I read the user reviews. The manager's response to one unhappy customer seemed unapologetic at best. I've had some of the same issues with over-texturizing and stylists with less than stellar personalities. However, for the most part I've been happy. You have to have good open communication with your stylist or there's a good chance of ending up unhappy. Of course there are bad stylist at all salons- just like we have... read more

sgreene72 

on Citysearch

17 years ago

Great Customer Service and Highly-Educated Staff – In response to the prior review. I am the Salon Manager you spoke with that day. I don't take your description of me being..."horrible"...personal. I would like the oppourtunity to clarify what happened with you as a client, though. You left out some pertinent info potential clients might would like to know. You came 2 days in a row. Day 1was for a part. foil & cut. You saw an exp. stylist and asked for caramel hilights. We used the formula you picked from a color swatch. Yo... read more

cathys0715 

on Citysearch

17 years ago

What a shocking experience! – I paid $170 for a cut and highlights at the Univercity City location. I had to get most of that refunded because they turned my hair yellow and then said they couldn't fix it. I would have loved for them to just fix the problem and keep the money but instead they wanted to argue in front of the whole salon! The manager was beyond horrible, the stylist are all way to young to have any real experience and their customer service was shameful. 

kbgrun26 

on Citysearch

19 years ago

She was not a hairstylist but a Butcher – I will not name names but the hairstylist recommended a haircut i kindly accepted with slight alterations(more length). She not only did not listen to a single word I said she also took her recent ex boyfriend out on my haircut. She thined my thin hair (i told her to stop cutting). I would never recommend this salon to any unless you don't care that a stylist does not listen.