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Carmax Dealership

4.2

About this business

Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee. See our local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. 

Location details

7771 US-64, #64, Memphis, TN, 38133, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,055 reviews
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Stephen A.'s profile image
Stephen A. 
8 years ago

Their nationwide inventory can be very helpful in locating a hard to find car. Their "inspection" is defective, unverifiable, incompetent and likely fraudulent. Their paperwork is defective or missing and, along with processing procedures, could void any manufacturer warranty. Their shipping tracking is zero. So a shipped vehicle could arrive at ANY time. They don't care AT ALL about customer satisfaction and will cheat you as a matter of corporate policy if they can. 

Shannon W.'s profile image
Shannon W. 
9 years ago

I bought my car from them in 2013 and there was tons of confusion and paperwork messed up but I finally was able to get it taken care of now several years later I have it taken there for service as I purchased the extended service plan....I was put in a rental for 7 days while they were fixing my car and was told it was covered under the warranty plan now 2 weeks after the rental company could not get CarMax to send over the correct information for payment so they debited my account for 3 days in the rental that CarMax faile... read more

caitlinelise's profile image
caitlinelise 
12 years ago

This organization hides behind it's no hassle purchase experience. And don't get me wrong, it was no hassle. We picked out the car we wanted and left with in in less than two hours time. It was wonderful. The problems came when the car began to malfunction on the second day we had it and experienced complete electrical shutdown twice before we returned it. There was nothing else on the lot we were interested in, so we had a full refund processed. The paper work was quick and easy, but they informed us that we would be receiv... read more

paul.j.kellogg's profile image
paul.j.kellogg 
12 years ago
sweetassugar's profile image
sweetassugar 
12 years ago

Do not shop here!!! My husband bought a car from here not even a week old and warning lights been going off,wires been popping out,and the car was given to us with stains that are unidentifiable and hard to remove. A total rip off,claiming they cant negotiate a price?! How places like this stay open is a complete question in itself...guess with a economy this bad if you really need a car,and desperate this is the place to go to make your life a living hell...mind as well go to a real mechanic cuz the only thing their mechani... read more

Frequently asked questions about Carmax Dealership

How is Carmax Dealership rated?

Carmax Dealership has a 4.2 star rating with 2,055 reviews. 

When is Carmax Dealership open?

Carmax Dealership is closed now. It will open tomorrow at 9:00 a.m. 

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