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7766 Balboa Ave, San Diego, CA, 92111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Express" Service is a Myth – Policy Over People If you value your time and expect to be treated like a human being rather than a line item in a CRM, steer clear of CarMax Kearny Mesa. I am a repeat customer and a 100% committed buyer. I have approved financing and have provided direct proof of an $11,500+ insurance settlement. Despite this, the management here is choosing to hide behind a Salesforce algorithm. After making multiple 45-minute trips down from Carlsbad—costing me significant time away from work—I was met with z... read more
Top customer service
My husband and I bought our car in the El Cajon location great experience with the sales department. We needed to get our air conditioner fixed and I guess we were refired over to the Kearny Mesa location due to faster availability purposes but there service department and business office is horrible. Both departments need help with Customer service, they have no since of urgency all staff just sitting behind there desk chatting. Trying to call the service department is a nightmare the phone just rings to voicemail and no on... read more
Easy fast everybody was super nice . I got more then expected money wise so all went well
Carmax Dealership has a 4.1 star rating with 3,335 reviews.
Carmax Dealership is closed now. It will open tomorrow at 9:00 a.m.
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