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Carlsen Audi

2.9

About this business

Audi Palo Alto is one of the premier Audi dealers in the Bay area. We're known for our team of expert Audi service technicians. Our car dealership is one of the few that puts such an emphasis on providing top-notch auto repair... 

Location details

1730 Embarcadero Rd, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
2.978 reviews
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Mike O.'s profile image
Mike O. 
4 years ago

Currently I own an A8. Traveled from Sacramanto to purchase a CPO A5 cabriolet. In reviewing the paperwork we saw that they replaced one of the tires creating a 5/32 differential in size from the other three. Guaranteed to screw up the drive train. They need to replace all four tires but refused. Manager treated my wife like dirt. I have already bought one car here but will never return.  

Haroon Hafeez's profile image
Haroon Hafeez 
recommend  Recommended
4 years ago

Had a great experience with Keith. Whole car negotiation took less than an hour and the car was delivered to me the next day. Thank you guys 

Neelima Naidu's profile image
Neelima Naidu 
recommend  Recommended
4 years ago

I leased my Q7 from the Palo Alto dealer twice. Once 4 years ago and second time yesterday. They have absolutely great service. I highly recommend Luan. He takes personal attention to all the details. He will be my go to person for all my car leases. Richard and Steven also were of great help. Thankyou for finding the car of my choice! 

Peter Ro's profile image
Peter Ro 
recommend  Recommended
4 years ago

John was very knowledgeable and helpful! Thank you to the team for the great service! 

Rick Kaleel's profile image
Rick Kaleel 
5 years ago
Rick Kaleel's profile image
Rick Kaleel 
5 years ago

They are very lagging in responding to an internet lead. I wouldn’t recommend dealing with them for the procurement of a car via the internet. Unfortunately, it would be better to make an appointment with them an go in person. When you are at the dealership you can get answers in minutes versus days. It took me approximately 2 weeks to work with them to buy a car. The delay was strictly on there part or lack of desire to bring the sale to conclusion. I did ultimately buy the car and paid cash for it but still had to fill out... read more

Rose Tseng's profile image
Rose Tseng 
recommend  Recommended
5 years ago

Very good service. Friendly and punctual. 

Aaron Sullivan's profile image
Aaron Sullivan 
recommend  Recommended
5 years ago

Good service. Fit me in on very short notice, and the staff was very flexible with my times to drip off and pick up the car. 

Regan Brown's profile image
Regan Brown 
recommend  Recommended
5 years ago

Personalized care and consideration of my schedule. They gave me a loaner and that really helped too! 

Frequently asked questions about Carlsen Audi

How is Carlsen Audi rated?

Carlsen Audi has a 2.9 star rating with 78 reviews. 

When is Carlsen Audi open?

Carlsen Audi is open now. It will close at 7:00 p.m.  

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