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Carlos A. Gonzales
- Ophthalmologists
- Houston, TX
About this business
Practice includes routine pediatric eye exams, prescription glasses and contacts, evaluation and treatment of pediatric diseases including eye diseases of the newborn, pediatric eye infections, pediatric cataracts, pediatric and adult strabismus.
Location details
2855 Gramercy St, Houston, TX, 77025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I saw Dr Gonzales through Houston Eye Associates in 2018-2019 with my daughter. I was concerned about a wandering eye which I, and other family members, had noticed several times. I also have a lazy eye, so there is a family history regarding this issue. Because I do not look like I have a lazy eye, thanks to Dr. Arnault, Dr. Gonzales did not believe that my daughter had and issue and even had the nerve to question my lazy eye. Which I have been seeing doctors about since I was 2 years old! We changed doctors and during our ... read more
Business response:
Thank you for taking the time to write us a review. We value our patients and strive to deliver a high level of care and customer service. In that regard, we take your feedback very seriously and have forwarded your review to a manager. Due to privacy laws, we are not able to address your concerns in a public forum. If you would like to discuss further, please contact us at 832-280-3638 or CustomerService@HoustonEye.com so that we may connect directly. Again, thank you for writing us a review.
He is an amazing Doctor. Very knowledgeable, patient, kind.
Business response:
Thank you for your 5-star rating!
To day the least, this Dr. ?may be? a great specialist but he does not have people skills.
I am just done with a visit with this man I have never in my life been treated like I just did by a any kind of physician he doesn't even deserve to be called a pediatric ophthalmologist or any kind of title he has.... I walked in right away started talking to me like if I didn't care of my sons well being he didn't let me explain to him anything was very rude IN FRONT OF MY 6 YEAR OLD SON my poor son was sitting in the chair just terrified and scared of what was going on in the room he was so rude and left my son shaken up.... read more
Rude, inpatient, impersonal and not good with little ones. No consolation at end of visit to save the visit from ending on a bad note. Felt belittled and definitely no sympathy towards a first time parent. No attempts to make child comfortable or ease fears/tensions by doctor or staff upon leaving.
Unprofessional, Sarcastic and Rude. It’s sad to see what he has become. This is NOT the doctor i first met. Mr. Gonzales’ unprofessional attitude towards my son and myself today was enough to stay away for good. Driving 1hr 30min. For him to step in the room & belittle us by banging his fist on the table, raising his voice and saying ”I’m waiting, i’m waiting”...during my sons exam is ridiculous. He’s sitting in the chair telling you the letters he sees. YOU CAN WAIT MR. Gonzales. WE WAIT patiently for you. Even standing in ... read more
The staff was great, the Dr. Was awful (which is usually the opposite). After dilating my son's eyes, he didn't even bother looking inside of them, just told me to patch one eye. We do not have cross eye, and on my question what would patching do for us, he told me " I just told you, patch it". No explanation whatsoever. But because I Do want to understand what is going on with my son's eyes, I asked again. But all he said " I am repeating myself to you, Patch It". Very rude and disrespectful
He is a great caring doctor. My son had eye surgery at the age of 3. He did everything to make us feel comfortable. At our first appointment after the surgery, he went out of the way to check on my son. I can tell that he genuinely loves what he does. His staff is also always very happy and welcoming.
I'm so disappointed I made an appointment the other day for Thursday and today I received a call exactly 2 hours before my appointment that Gonzales cannot see me beacase i don't have a good reason to visit him I don't recommend a doctor that need a moneymaker reason to be visited
Frequently asked questions about Carlos A. Gonzales
How is Carlos A. Gonzales rated?
Carlos A. Gonzales has a 4.1 star rating with 85 reviews.
When is Carlos A. Gonzales open?
Carlos A. Gonzales is open now. It will close at 5:00 p.m.
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