CareSpot Billing Division

susan sullivan dadamo 

on Google

a month ago

I am in my mid 80s and had trouble with capturing the QR code and trying to figure out my car and health insurance. The receptionist was absolutely no help and appeared annoyed at my questions. I asked to fill out the forms on paper and she said I could not. This is the first time in my life I ever walked out of any office or business! 

Elena Symon 

on Google

4 months ago

They have sent me a bill over and over again for the past few months. Every time I try to call them, nobody ever answers. 

Tiffany Hannans 

on Google

4 months ago

Horrible. I was charged in full at the time of visit. Before clam could be processed my deductible was meet by other claims which mean I only owed them 20% coinsurance. They acknowledge that I am do a refund and that they got payment from insurance but refuse to refund my money despite numerous calls over a 3 month period of telling me I would have it in 7-10 days each time they say it’s still in process. Never a manager available to talk to. They’re literally holding my $148 hostage. 

Cory 

on Google

5 months ago

If they tell you there is an issue with your insurance, just turn and walk out. They kindly suggest paying an out of pocket portion to see the are provider, but not to worry because they will just re-run the insurance and send you the refund. It seems like this is in hopes that you will forget and they can pick up a little extra. I’ve been chasing a refund since the second week of January. They will not take the initiative to process your refund after collecting payment from your insurance. And when you call in you will be t... read more

Altagracia Diaz 

on Google

6 months ago

I booked an appointment and when I got there they said the front desk person didn’t make the appointment and they want me to wait about 3 hours to been seen. I couldn’t believe it.