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Care Clinic Mental Health
- West Melbourne, FL
About this business
Since its inception, the CARE Clinic has been a leading addiction treatment and mental health center in the East Coast. We care about the health and satisfaction of our patients and guarantee quality addiction services to get you back to full health. Contact us today and see how we can help you or your loved ones. 24/7 Emergency service available.
Location details
1541 S Wickham Rd, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 p.m. to 9:00 p.m. | |
| Tue | 6:00 p.m. to 9:00 p.m. | |
| Wed | 6:00 p.m. to 9:00 p.m. | |
| Thu | 6:00 p.m. to 9:00 p.m. | |
| Fri | 6:00 p.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The billing department doesn’t respond and have charged me incorrectly for multiple visits I have made multiple attempts to reach them via phone, voice mail and email The supervisor I have left messages for to help with this matter has also not responded and the lack of response and communication has been a nightmare. This directly impacts and affects patient care negatively.
Used them for telehealth, it’s been a nightmare. Too busy, understaffed, can’t reschedule, never get notification reminders for appointments. They really try and squeeze every penny out of you for copays, missed appointments, impossible to reschedule, call and get voicemail, the list goes on
Jannette speaks clearly and politely on the phone. It would have been easier for me to pursue medical self care if other receptionists communicated half as professionally as she does. I have rejected mental health care occasionally throughout the past ten years simply because of the attitude of the customer service staff at various other mental health offices in different locations. It is a shame other companies can't or won't prioritize patient communication to the level of excellence the Care Clinic does in Melbourne.
This company is very professional and accommodating and efficient. Their website is easy to navigate and straight to the point.
I feel like I've been scammed. They had me pay $230 for a patient establishment fee in advance for a virtual visit, but I was never seen. Customer service explained they would issue a refund, but that was over a month ago now and I have yet to recieve anything back. I have lost count of how many times I have tried reaching out to the office to ask for any follow up, but they've only answered their phones twice. Both times I've been told someone will get back to me. I'm still waiting, and they still have my money. I'm a stru... read more
Frequently asked questions about Care Clinic Mental Health
How is Care Clinic Mental Health rated?
Care Clinic Mental Health has a 4.3 star rating with 34 reviews.
When is Care Clinic Mental Health open?
Care Clinic Mental Health is closed now. It will open at 6:00 p.m.
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