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Cardinale Mazda Service Department Salinas
- Automotive
- Salinas, CA
About this business
We believe strongly in building outstanding relationships that last, and as two values found in any healthy relationship are honesty and communication, we employ both of those in all that we do here. When you bring in your vehicle for service, we let you know what we’re doing and why we’re doing it. We are also as honest as we can be about everything. Some service shops will put questionable charges on the bill and come up with an excuse for its existence, but you will find none of that here at Cardinale Mazda. T... read more
Location details
555 Auto Center Cir, Salinas, CA, 93907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Impossible to do business with. Called them to get a quote for replacement of rear brake pads. Got transferred three times. The guy who finally took the call thought I was an employee and started giving me employee pricing but just for the parts. I called the service department. Then, I got disconnected during transfer -#4. Called back, went through a coordinator who was suppose to transfer to service advisor, who didn’t pick up but had a full voice mailbox. Moving on…
I am sorry but very disappointed. Customer service was poor. The manager was fine but the girl waiting on me rolled her eyes at me when I told her I didn't have a payment on my phone I just had my card. Also, she really was rude to me when I told her multiply times that I didn't have anyone to pick me up because something is wrong with my car and it is under warranty. I don't appreciate customer service making me feel the way she made me feel. Whatever happened to good old fashioned the customer is always right. She needs to... read more
Unfortunately, this dealership, and its management from Raymundo to the other heads of various departments let me down. My wife and I purchased a pair of vehicles; a brand new 2023 Mazda 3 Sedan Carbon Edition and a Mazda CX-30 2.5 S. Both vehicles had issues, and the Mazda 3 Sedan still has unresolved issues. Starting with the easy one to get out of the way; The CX-30 being brand new on lot had serious paint defects caused by someone in the service department impatiently cleaning the car using a dirty sponge/wash mitt, forc... read more
Service was great. Having my car checked out and fixed.
Frequently asked questions about Cardinale Mazda Service Department Salinas
How is Cardinale Mazda Service Department Salinas rated?
Cardinale Mazda Service Department Salinas has a 2.6 star rating with 5 reviews.
When is Cardinale Mazda Service Department Salinas open?
Cardinale Mazda Service Department Salinas is open now. It will close at 5:00 p.m.
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