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Car-Mart of Hopkinsville
- Car Dealers
- Hopkinsville, KY
About this business
Location details
2010 S Walnut St, Hopkinsville, KY, 42240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Recommendedsome of the nicest people we have ever meet. They were so friendly and worked so hard to get us what we wanted and needed. Didn't try to talk us into something we didn't need or afford. I would gladly do business with them again! Hands down best experience I have ever had buying a vehicle.
Recommendedthey care about their customers
Business response:
Tammy, customer service is a top priority for us, and these reviews help us know how we're doing. Thank you for your business and for sharing your story with us.
Ok I've waited alil while to do this rating. So I was purchasing a 2010 dodge journey for my wife 4 weeks ago from car-mart in Lexington on new circle Jessica Conner was the sales lady. she was nice as can be they told me they can get me approved told me to come in and test drive the journey so me and my wife did took it out for the test drive it drove great everything worked except the passenger side heat So when I got back to the lot I let Jessica know about it she told me she would ask Kevin her Manager if they could fix ... read more
RecommendedHad to go there today. They were awesome. Got right on it and were able to get me into a nice car.
Business response:
Amber, we are so happy to hear about your experience at our America's Car-Mart! Thank you for giving our team a 5-Star rating. We want our customers to love everything about buying a vehicle at Car-Mart and reviews like this one are always nice to read. Again, thank you for your business and for sharing your experience with us.
Will never use this place or recommend to anyone again we got a Tahoe from them and it started messing up the next day and that was back in sept and they still havent fixed it
Business response:
Megan, we value your feedback and are sorry to hear that our Sapulpa Team has not followed-thru with their commitment to you. These reviews are important to us and we take each one seriously. Please call us at 866-819-9944, so we can engage our operations management team to contact you regarding a mutually agreed-upon resolution.
RecommendedThe employees are very polite and answer all the questions that I asked
Business response:
Kimberley, It is always our goal to make sure that each person who steps onto our lot has a great experience. Thank you for your review!
So i bought a 2014 ford focus, 2000 down way more than they ask for down. i pay extra on my princple here and there. I rented a car for $200 (monday-friday) while I sent my car in for tire rods and control arms covered under warranty. I got my car back any I got it back and hill assist is inactive and cannot turn off traction control. they only said they would fix it no charge but ill have to send it back in while still having to pay my bill and rent another car. they are gonna have my car a total of 8 business days and i st... read more
Business response:
Matthew, We understand that you are unhappy with the service you received. We want our customers to have a great experience each and every time. Please call us at 866-819-9944 so we can learn more about your experience and we can engage our operations management team to work with you toward finding a resolution. We want each of our customers to be satisfied with their vehicle. Your comment helps us improve our commitment to quality vehicles and excellent customer service.
My car was paid at 98%on time the whole time. I needed them to replace the wrong spare they sold me with one that fits. I was called a liar, and treated very rude by donna the manager! I'll never use sapulpa carmart again! Epic fail for the manager!
Business response:
Cody, we understand that you are unhappy with the service you received and want to assure you that this does not reflect the high standards that we set for ourselves. We want each of our customers to be satisfied with their vehicle. Your comment helps us improve our commitment to quality vehicles and excellent customer service. Please call us at 866-819-9944 so we can learn more about your experience and we can engage our operations management team to work with you toward finding a resolution.
Do your self a favor and go to reputable dealer !
Frequently asked questions about Car-Mart of Hopkinsville
How is Car-Mart of Hopkinsville rated?
Car-Mart of Hopkinsville has a 4.5 star rating with 852 reviews.
When is Car-Mart of Hopkinsville open?
Car-Mart of Hopkinsville is open now. It will close at 6:00 p.m.
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