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Capitol Mazda
- Car Dealers
- San Jose, CA
About this business
Location details
980 Capitol Expressway Auto Mall, San Jose, CA, 95136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I purchased a pre-owned ***************** from this dealership. ***** the sales *** assured BOTH myself and my husband that the vehicle had been inspected in depth. I had specifically asked about the drivetrain and was told the car was inspected in depth and had no apparent issues. Fast forward 5 days- its at the mechanic after it stopped shifting gears, and surprise, it needs a new transmission. The mechanic has confirmed that any inspection would have caught these issues as the transmission fluid is full of metal flakes. T... read more
I purchased a pre-owned ***************** from this dealership. ***** the sales *** assured BOTH myself and my husband that the vehicle had been inspected in depth. I had specifically asked about the drivetrain and was told the car was inspected in depth and had no apparent issues. Fast forward 5 days- its at the mechanic after it stopped shifting gears, and surprise, it needs a new transmission. The mechanic has confirmed that any inspection would have caught these issues as the transmission fluid is full of metal flakes. T... read more
Brought my pre-own Mazda 3 carbon edition 2022 for 26k like the online advertisement back in 2/2/2023. *** was the salesman that helped me. I made an appointment just for the test drive for day 1. *** let me test drive the car, and he didn't run through my credit. I ask a few questions after the test drive and left shortly after. They didn't push me to make a purchase or bothered me with phone calls. I came back the next day and bought the car. I'm really happy with the purchase experience, and I'm glad the salesman was will... read more
I bought a 2020 Mazda 3 hatchback from Westcott Mazda in ************* and the entire process was efficient and quick. I enjoyed the sales experience and *** never said that before!Amazing customer service! They helped me from the moment I stepped in. Associates were very thoughtful and attentive. I've bought many cars at many dealers and by far Westcott is my new favorite go-to dealership.Thank you Westcott Mazda see you soon to purchase another vehicle.
After purchasing my vehicle from The Riverside Mazda Auto Dealership. *** had to return it multiple times for recalls and I still have the same problem. The car literally turns off while in driving motion, steering wheel also locks. My family almost died in this vehicle Twice! Ive only had this vehicle for 6 months and its literally a Death Trap! ***********************, the Service Manager told me that he would personally take my car home to try and find out what was wrong with my vehicle. **************** also told me that... read more
Own a vehicle that is affected by a class action lawsuit to which Mazda agreed on free repairs on all cars affected. Service manager insisted for another oil change with monitoring and refused to honor the agreement because the settlement doesnt match an outdated TSB he was using as a guideline. After speaking to one of the attorneys that represent the class action and stated all authorized Mazda dealers must comply with the repair agreement because my car fit under the parameters of the class action settlement for a free re... read more
BEWARE! I first walked in and was ignored by all staff, including management for about an hour, but I really wanted THIS car, so i waved off the red flag. I finally bought the car and didnt and it had issues the next day. I was advised to take it to a ****** Dealer, and then left with the bill for the diag fees and an estimate totaling over $3,000. I cant make up what I am about to tell you. I eventually was told to bring it back to this dealership ************ and the ************ didnt even know who I was or that I was pro... read more
They need to service the used vehicle better my wife bought a 2020 Honda pilot from Riverside Honda and 5/25/24 I took the vehicle to get service at *********** Honda for recall after the fix the problem they told me that I need service my throttle body,brake fluid transmission fluid and coolant service we just bought this vehicle 7 months ago what's up with that.
My 2020 Jaguar ****** has been in the hands of the dealership (Rudolph Mazda, *******, *****) since March 5th, 2024. The dealership initially said I needed a new water pump at the cost of $2100 (which I feel I did not need. I feel the car was misdiagnosed and I was overcharged). After picking up the car and having the car home for only one day, there was a leak even worse than before. In addition, I needed the car to be towed back to the dealership because the battery died (battery was replaced in August 2023 purchased outsi... read more
Frequently asked questions about Capitol Mazda
How is Capitol Mazda rated?
Capitol Mazda has a 4.3 star rating with 1,225 reviews.
When is Capitol Mazda open?
Capitol Mazda is open now. It will close at 8:00 p.m.
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