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Capitol Kia Parts Center
- Automotive
- San Jose, CA
About this business
Location details
755 Capitol Expressway Auto Mall, San Jose, CA, 95136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Hoy mi novio fue al concesionario con su Kia Sportage 2024 y lo trataron con muy poca cortesía solo por no hablar inglés con fluidez. En lugar de ayudarlo con respeto o buscar a alguien que hablara español, lo ignoraron y lo hicieron sentir incómodo. Lo más decepcionante es que cuando están tratando de venderte un carro, ahí sí aparece personal que habla español, y si no hay, lo buscan enseguida. Pero cuando ya compraste el vehículo y resulta con defectos —como en nuestro caso, con un carro 2024— se lavan las manos y ya no h... read more
tried to call them at least 10 times today- no answer- left a voicemail- no call back- sent a email. no response. i have been there before and the parts employees will just avoid you until you ask them for help. they need better management obviously.
A few months ago they said that you could come without an appointment for an oil change and now you no longer have to make an appointment or you leave it one day you car I don’t understand them
Dave exhibited the best customer service I’ve had in quite a while from anyone - did price matching for me, and went over the top in getting me the part I need in a timely manner. Seems no one else in Northern California had the part. These folks did - and shipped it overnight without any additional shipping charges. Dave - I greatly appreciate your kindness!
While I appreciate the friendly and professional demeanor of my service rep, I feel somewhat snookered. I went in for a replacement key fob and expected it to be expensive. No problem. However, while I waited, I was cross-saled on a brake job. I appreciated the heads up about the wear on my brakes and the need for a 60k mile flush of my brake system. I 'assumed' the brake job meant all four brakes. The $550. job seemed expensive but I realized I was at the dealer and the price was bound to be high. Then I got the receipt and... read more
Frequently asked questions about Capitol Kia Parts Center
How is Capitol Kia Parts Center rated?
Capitol Kia Parts Center has a 2.6 star rating with 5 reviews.
When is Capitol Kia Parts Center open?
Capitol Kia Parts Center is open now. It will close at 6:00 p.m.
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