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919 Capitol Expressway Auto Mall, San Jose, CA, 95136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Extremely respectful, helpful, non-pushy sales team. Drove 6 hours to come to this dealership and would do so again. Highly recommend.
I told them I was coming from 5 hours away and wanted to confirm all was truthful. When I got there the salesman was obviously rushing me so I would miss the several large impacts on the vehicle. He said it was in perfect condition with no accidents which was far from the case. When I asked for a price reduction from 37500 for the used Tacoma he said the manager and I quote”will tell you to kick rocs” and the manager backed that attitude up. The salesman said he hadn’t noticed several large dents before i pointed them out. H... read more
My experience with Capital Ford has been extremely disappointing. When I purchased my vehicle, everyone was friendly, helpful, and eager to earn my business. I also purchased an extended warranty because I believed it would provide peace of mind if issues arose. Unfortunately, now that I need assistance, I am being treated completely differently. My vehicle is currently at another repair facility, and I was advised to contact Capital Ford to see if they could help or provide guidance regarding the warranty. Instead of receiv... read more
Bad experience at this dealership. I'm a very black and white, no BS type of person. Transparency is key especially in having all the information to make a decision like purchasing a new car. What I got was the exact opposite. DO NOT LIE TO A CUSTOMER. DO NOT ask your finance guy to come over and lie to a customer. If you don't know the answers or you're not sure, get someone who is. Don't waste my time. Curtis, you act like a 12-year little girl. You were beyond annoying, catty and acting as though you and your time were so... read more
Capitol Ford has a 3 star rating with 13 reviews.
Capitol Ford is open now. It will close at 8:00 p.m.
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