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Capital Region Diabetes and Endocrine Care
- Medical Centers
- Albany, NY
About this business
Location details
63 Shaker Rd #201, #201, Albany, NY, 12204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It seems like my original review is being reviewed or potentially removed. I saw NP Mandy Black for two visits as a new patient after being referred by my OB-GYN for possible insulin resistance and PCOS. Unfortunately, my experience was very disappointing. My experience suggested that patient questions and self-advocacy were viewed with suspicion rather than welcomed as part of collaborative care. At my first visit, I brought organized written notes outlining my symptoms and timeline, specifically to avoid forgetting details... read more
Bitterly groaning under its own corporate it can't respond to pharmacy refills in a timely fashion. Pharmacy complaints about rudeness . This is what happens when you have only 2 players in the region and both are only concerned about how to become the biggest not the best
I just signed on as a new patient here and if David is any indication of the level of patient care, this is going to be a great choice. He has gone above and beyond to help me through my needed referral and corresponding reports/summaries I needed and you can tell, he just really cares about helping patients. Also, whoever answers the phone is very personable and pleasant. And yes, someone actually answers the phone! Looking forward to meeting with the doctor in December as well for my endocrine needs, but getting a very goo... read more
Never returns calls. One morning I called to ask a very important question, I was left on hold for 35 minutes, where I got tired of waiting and just hung up. Brought it up to their office manager she said that if I didn’t like the treatment that I was receiving there, I could always find a different place to go. Not a fan of going to this facility. Many other things have happened to much to even test here.. I used to live in upstate New York before I had to move back here because nobody wanted to except my out of state worke... read more
Almost everyone I have had to deal with here has had attitude. Then called after hours on call took 10 minutes to answer. Medical supplies took weeks to be approved then ordered, ordered then canceled. Blamed for missing virtual appointment when provided never showed. Thank god this is only temporary for me. I sincerely feel for those that have to deal with this office long term.
Frequently asked questions about Capital Region Diabetes and Endocrine Care
How is Capital Region Diabetes and Endocrine Care rated?
Capital Region Diabetes and Endocrine Care has a 2.5 star rating with 23 reviews.
When is Capital Region Diabetes and Endocrine Care open?
Capital Region Diabetes and Endocrine Care is closed now. It will open on Monday at 9:00 a.m.
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