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Capital One Bank

2.3

About this business

Come visit your local Capital One branch in Jersey City, NJ! Capital One is a diversified bank that offers a variety of checking, savings, mortgage and lending accounts and services to individuals, small businesses and commercial clients. Customers enjoy convenient access to their accounts though online banking, mobile and tablet apps, ATMs and in person at one of our 900 bank branches. Member FDIC. Equal Housing Lender. 

Location details

201 Newark Ave, Jersey City, NJ, 07302, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.310 reviews
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Patricia Panico-Gronlie's profile image
Patricia Panico-Gronlie 
6 years ago

The worst banking experience from my time in the bank, to your absurdly long hold times. I cant believe I was opening a checking account and a savings account. You guys will never make it!!!! 

Cindy Henry Schrader's profile image
Cindy Henry Schrader 
6 years ago

I have been in phone service hell for almost 2 hours, trying to confirm a wire transfer. I'm done, never using this bank again. 

Sase Kisso's profile image
Sase Kisso 
7 years ago

I have bin with capital one bank for a long time now I got great service at the bank everything I come and for there cridet 

Jenny Burgos's profile image
Jenny Burgos 
8 years ago

ATMs are slow, in short supply and perpetually out of service. The only 24hr ATM in downtown Jersey City (2nd fastest growing city in the nation) is in a drive-thru and has been down for 2 days! I have seen line ups mixed of cars and pedestrians. Very dangerous! The 2 ATMs in Journal Square are slower, and their are always long lines to use it. Inside the bank, their is a ton of unutilized space for another ATM. Maybe instead of wasting money on celebrity endorsement, CapOne can put that cash toward more functioning ATMs and... read more

Rosario Soriano's profile image
Rosario Soriano 
9 years ago
Lisa Villamaria's profile image
Lisa Villamaria 
9 years ago

Very poor customer service. Security guard is defensive. They are short staffed. I walk in to open an account at 4:30pm. There is only one banker there and has other clients. I am willing to wait but they won't give me service. I will bank elsewhere. 

Stone Raul Romero's profile image
Stone Raul Romero 
10 years ago
Gabriela Leon's profile image
Gabriela Leon 
10 years ago

PLEASE STOP SENDING ME CREDIT OFFERS. I DONT WANT IT! I HAVE CALLED THE TOLL FREE TO STOP IT BUT YOU CONTINUE SENDING ME OFFERS!! PLEASE STOP THIS ABUSE 

Biffen Knight's profile image
Biffen Knight 
10 years ago

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 2.3 star rating with 10 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open at 9:00 a.m. 

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