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Canyons at Saddle Rock
- Apartments
- Aurora, CO
About this business
Canyons at Saddle Rock Apartments have just what you’re looking for when you make your home in one of our thoughtfully designed one-, two-, or three- bedroom apartments! Each feature a stylish tile entryway, designer carpet and airy 9-foot ceilings with crown molding in the living room and dining areas. Built-in computer desks and full-size washers and dryers are just a few amenities, for your convenience. Enjoy the sparkling swimming pool, fitness center or invite a friend or neighbor for a game of pool.
Location details
5417, 6850 S Versailles Way, Aurora, CO, 80016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
This Company is the worst. Cityscape at lakshore Tempe AZ was just brought out by Alliance. There Management and Maintenance staff are horrible. I have had a ticket open for over a month and they still havent answered. I have made several attempts/call/emails to to get it taken care of but they refuse. The office staff is rude and they refuse to give your package without in ID. They also refuse let all the people that live there pick up there pacakges. They say you have to be 18 years of age to pick up a package. My son is o... read more
Business response:
We are sorry to hear you are experiencing issues at *********at Lakeshore. If you would like to discuss your issues in detail, we encourage you to reach out to the Business Manager or our Corporate Office at 602****** ********* We would like the opportunity to address these issues and settle things!
Please do not live here unless you want to deal with a series of apartment issues and management people who are unwilling to resolve issues for you. It is truly a nightmare to live in one of their properties and I wish I knew about how horrible they are before I decided to live in one of their properties.
Business response:
We are sorry to hear that you have had issues at one of the properties under our management. If you would like to discuss your issues further, please feel free to call our office at ***** ********
I am writing this in hopes that this will not happen to anyone. I was a resident a* ******** Apartment Homes in Palm Desert, CA from January 2016-May 2017. This apartment complex is managed by Alliance Residential. Upon move out, I was told that I will be getting a final statement about my security deposit within 3 weeks. I received my final statement in July telling me I will be receiving a refund of $210.66 within a week. I never received that check as they said and it was a battle with the customer care reps to get that c... read more
Business response:
We are sorry to hear that you had this experience with us. We will definitely forward this review to the appropriate department to follow-up on. Feedback like this allows us to identify areas that we can improve on.
Be careful when you rent apartments managed by this company. I had rented an apartment from Village Lake apartments at Mountain View. This Alliance managed property cheated us into paying much more rent than we were originally promised. They trick you by writing unreasonable clauses in tiny font in the apartment lease which they never mention to you until it's too late and you have no other option other than to pay.
If you are a tenant beware. When you move out they will charge you with replacing carpet that could have been cleaned. They are updating their apartments and use any methods they can to get you to pay for their upgrades.
Business response:
We understand your frustrations over move-out fees. If you would like to discuss the fees in more detail, you may call our Customer Care department at **************.
If you see the Alliance mat in front of the door, RUN! I lived at a nice property in ******* that was taken over by Alliance. More than a nightmare, *****! Once they took over, all services halted. No more spraying for bugs or cleaning outside. We had hoards of black widow spider nests that they refused to get rid of, saying we were afraid of A SPIDER! When things broke, they were not fixed. Example: My apt came with a stackable washer and dryer. While washing clothes, my washer stopped working and the lid locked. I called, ... read more
Business response:
We are very sorry to hear about your experience. We would like to escalate this issue to the right department to look into this for you. Please reach out to our corporate office with more information regarding the property this occurred at, so we know how to direct your issue. Thank you.
This is a really dangerous site. They played the bait and swtich trick on me. After I paid all the requested deposits, rent etc. I came to pick up the key. Shocked to find out they had given me a much different apartment than the model they had shown me. It had a door that would not give protection as there had been a home invasion there. The walls were crawling with roaches. It was horrible. Then they over sprayed the apartment for roaches and it became toxic. The managers are untrained with only a high school diploma. They... read more
Today was the 4th time in 8 months that my guest bedroom has flooded. Of the 8 months, I've spent a total of 3 months without the use of my second bedroom and because I have to pull everything out of that bedroom, I'm unable to use my living room and dinning room because that's been storage while they fix the room. They haven't checked the walls for mold despite my requests. This can't possibly be a new issue but it's been my issue for 7 months. I've received no compensation and repeatedly been told that management is workin... read more
I have lived at Canyons at Saddle Rock since January 2017. When I moved in I asked for a detached garage, I have waited patiently since I moved in. On Monday, 6/12/17 I received a phone call from Torrie from Canyons at Saddle Rock that there was a detached garage available for me right across from my apartment. I received the call at 1011 but I do not have cell phone access at work. I got the message when I came home from work at 6:10 pm. There was no indication that there was a time limit on when I needed to call back, in f... read more
Frequently asked questions about Canyons at Saddle Rock
How is Canyons at Saddle Rock rated?
Canyons at Saddle Rock has a 3.1 star rating with 377 reviews.
When is Canyons at Saddle Rock open?
Canyons at Saddle Rock is closed now. It will open at 9:00 a.m.
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