Canyon State Restoration - Mesa, AZ

4.0

Damage Restoration
Mesa, AZ

About this business

Canyon State Restoration is a division of CTC Contracting. They have put together a team of dedicated professionals with over 30 years of experience and expertise in their fields. Canyon State is a restoration service company that caters to individuals and businesses of all sizes. We operate with a high focus on customer service and long term relationship. We strive to bring exceptional service, superior communication, and to operate on sound business practices. These fundamental attributes are what we at Canyon State Restor... read more

Location details

1955 N Val Vista Dr, Ste 106, Mesa, AZ, 85213, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	9:00 a.m. to 2:00 p.m.
Sun	9:00 a.m. to 2:00 p.m.

Review Performance in the last

6 months

4.010 reviews

Select a rating

Joan N

on BBB

5 years ago

Do yourself a favor and move on to another contractor. Getting a final answer to questions on a project over several weeks only led to a confrontation on the phone that proved the owner, Dane, to be short tempered and unprofessional, blaming me for the delays. Consider yourself warned, unless of course you are a family friend-who gave him a 5 star review.

Business response:

We worked months with the insurance to make sure this homeowner got everything they were entitled when there insurance tried to short change them. When we finaly got insurance to approve a proper scope the homeowner then wanted to change the scope to fit within the $$ amount insurance approved. We reworked numbers multiple times, each time at the request of the homeowner she wanted a different scope. A final scope was never agreed as the homeowner kept changing their mind. We then got a nasty email from the homeowner upset t... read more

Axel F.

on BBB

5 years ago

Do not use this company. Getting them to actually start my tile job was difficult enough, I thought they were busy. Once they actually started, it took them a very long time to finish. They kept pulling people off of my tile job and putting them other places. When they had finished, the tiles were uneven and they curve; they are not straight with each other or my wall. The grout started falling in within a month of being done, and getting them to come back has been like pulling teeth. They came back once to replace tiles, wh... read more

Business response:

Did a tile job for this homeowner, completed and got them back in ASAP, like most jobs there was a punch list to do in order to finish up. We were asked by the homeowner if we could do those at a later date due to their first child being born. We did not hear back from them for months. When we did hear back we came out and assessed the situation with the homeowner and came up with a game plan to finish. Arizona was then hit with major rain and flooding and we were pulled in a different direction. Homeowner was notified and h... read more

Melissa R.

on BBB

6 years ago

Upon noticing water damage to the drywall next to our shower unit, we feared we would have to spend our tax return on a bathroom remodel or worse. I called Dane, a long time family friend, and spoke to him about the issue and he sent Ryan over to inspect the damage. Using this amazing infrared camera to be able to detect moisture behind the walls, we were able to see that the damage was in fact very minimal and the caulking within the shower and around the outside needed to be removed and re-caulked and the drywall scraped a... read more