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Canyon Eye Associates

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5.0
4 reviews
|Ophthalmologists|Columbus, OH 43213

150 Taylor Station Rd, Ste 150, Columbus, OH 43213

(614) 866-9134

http://canyoneyemd.com/

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About

VSP Provider, Sunglasses, Sportswear, Specializing In Diseases of The Eye, Prescription Eyewear, Ocular Inflammation, Ocular Emergency, Glaucoma, Eyelid Surgery, Dry Eye, Diabetes, Cataracts, Board Certified Eye Surgeons & Physicians

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5.0
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Pam Spring on Facebook

a year ago

10/19/2020, 01:30 AM
ONE STAR . . . Although Dr. Mack was friendly and professional, I would not recommend the practice. I was a new patient and told the scheduling person that I just needed an annual exam for a prescription for glasses. They asked me if I had insurance, and replied that I did. They told me that the first available appointment was on such-and-such a date with Dr. Mack, so I took it. Unbeknownst to me, Dr. Mack is an Ophthalmologist, not an Optometrist. Needless to say, my bill was twice what I'm used to paying or would pay for an Optometrist. When I called the billing office, I got the run-around about me presenting my medical card, so I should have known it was medical and not prescriptive. THEY should have asked if I had vision insurance, not just insurance in general, and asked specifically for my vision insurance card. THEY should have made my appointment with an Optometrist, NOT an Ophthalmologist, when I said that I just needed an annual exam for a prescription for glasses. THEY should have understood the problem and credited me for the difference in fees. Instead, I'm writing this ONE STAR review and filing a complaint with my insurance company!
Cindy Brehmer on Facebook

5 years ago

11/18/2016, 04:56 AM
Love Dr Mack. Great attitude and explains things, will answer questions. The ladies nurses and front desk are great too.
Julie McLaughlin on Facebook

7 years ago

11/21/2014, 04:29 AM
Love Dr. Young. She is patient and wonderfully professional. The staff is lovely and I am glad to have found her 12 years ago.
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