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Canyon Auto Repair Inc
- Auto Repair
- Beaverton, OR
About this business
Location details
11591 SW Canyon Rd, Beaverton, OR, 97005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A Win-Win Situation – I travel a lot for work and I had neglected my car to the point where I needed to have the whole engine replaced. (It had a major oil leak which I ignored for quite some time) Needless to say I took my car to the dealer and they wanted to charge me way more than my car was even worth! I didn't want to have to take out a loan to buy a newer car. So I decided the most cost effective option was to have my car fixed. Not ever having an exclusive shop fix any of my previous cars, it was very time consuming l... read more
Business response:
Thank you very much for the kind words. It is always our goal to treat our customers fairly and well. It is even better when we can save you some money in the process. Thank you again, Rick Bennett Shop Manager
SHOP MADE GOOD – In response to my review, the shop called and offered a substantial refund on my repair. It's now in line with my quote from the CA repair shop where my work was done regularly. Thank you for your attentiveness.
Business response:
I am very sorry to learn of this misunderstanding and as per our phone conversation apologize for the confusion in pricing. I am happy to refund your money that went above the original quote. it is certainly not our policy to exceed a quote with out informing you first. Rick Bennett Shop Manager
Very satisfied! – I searched the internet trying to find a good place to bring my Honda in for a maintenance service. I was not comfortable bringing it to the place where I get my oil changed (it's not Jiffy Lube but another shop) so after reading reviews (and the negative ones which seemed a little too odd - maybe competition?) I brought mine to Canyon Auto Repair. I called yesterday and told them what I needed to have done with my car. They told me exactly what I needed and how much I should expect to pay. I dropped my car... read more
Business response:
Thank you Therese, it was very much our pleasure that you chose us to service your Honda. We look forward to seeing you again in the future. Rick Bennett Shop Manager
Expensive and no concept of customer service – Finding a quality mechanic is never easy and seldom enjoyable. For those of you on a quest for a new mechanic, this is a shop you should avoid. I took my old truck in for an issue I created. I broke a bolt off in the engine block putting on the fuel pump and didn't have the tools nor the patients to fix it myself. I called around, read reviews, and settled on this shop. They quoted me some rough numbers on the phone before bringing it in and sounded like they knew what they were... read more
Business response:
Sorry we could not make you happy. We performed all requested repairs and as per request,listed all other recommended repairs which you declined. What you have written is an unfair an inaccurate description of events as they actually happened. I am limited to 1000 characters so can not defend ourselves fairly by telling the full story. Again we are sorry we could not make you happy but wish the full story was being told.
Totally trust them with my car – I took my 99' VW New Beetle in to Canyon because of the reviews that I read on City Search, and I was not dissapointed. I didn't catch the guys name at the front that I dealt with the whole time, but he was so friendly and listened in detail to what the issue was I was having with my car. After they diagnosed my car, he detailed all of the issues, and went over all of the costs. He also broke down, in order, of what was most important to get fixed. For me, being a woman who doesn't know a ton... read more
Business response:
Thank you very much Ashlee for the kind words. It was actually our pleasure to have you as a new customer and meet you in person. It is our goal to continue to make your experience with us enjoyable every visit. Thank you again, Rick Bennett Store Manager
Outstanding service and reasonable pricing – I needed to have someone get under the car to reattach a protective shield beneath the pasenger side's front suspension support. Just a few bolts and clips, but the job was immediately performed despite a full garage. No waiting necessary. Replaced an engine mount found in need of attention. They drove to the car dealership for the part and were through with everything in less than an hour...with no advanced notice at all. The BEST customer service I've ever received in 60 years!
Business response:
Dear customer, Thank you for taking your time and write a nice review for us. We are looking forward to service again Thanks Team CAR
NICE GUYS FINISH LAST! – I wrecked my Acura TL while sliding down a hill in the unpredictable snow storm last december. I had mechanical and body damage done to my car. I choose Canyon Auto Repair because of it's glowing reviews...and when I spoke with Lee the owner, he assured me he would give me a "brand new car back". My insurance company was very pleased as well because they have worked with Lee in the past. Anytime I called to check on the car I spoke with Lee or Rick the manager. They were always very good about keepin... read more
Business response:
Thank you for the kind words. It was our pleasure to help you through such a time and make the accident as painless as possible. We hope to see you again, but perhaps just for some regular maintenance not the results of a snow storm.
Lucked out finding this one – I found these guys a year ago when my car busted some hoses. I called them almost a year later when I wanted my alternator replaced, and their quote was less than it would have cost me to buy and install the part myself. They've stuck to their quotes both times; and to top it off they actually remembered me from my first visit. I've definitely found my auto shop.
Great shop in hiding! – My Volvo was having a problem with the wipers and I had been told by other shops it was a wiring harness problem that Volvos were famous for and would cost more than the car was worth. I go t the feeling they just did not want to work on my car (maybe they did not know how?) Lee assured me he could fix the car. When I arrived the first thing I saw was another car like mine in the shop and that made me feel better. In less than a day and for only $90 my wipers were working. Made a believer out of me.
Business response:
Thank you for your bussiness, we so glad to have one more happy customer. You have a wonderfull day C.A.R
Frequently asked questions about Canyon Auto Repair Inc
How is Canyon Auto Repair Inc rated?
Canyon Auto Repair Inc has a 4.4 star rating with 334 reviews.
When is Canyon Auto Repair Inc open?
Canyon Auto Repair Inc is closed now. It will open tomorrow at 8:00 a.m.
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