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Canopy by Hilton Grand Rapids Downtown
- Hotels
- Grand Rapids, MI
About this business
Location details
131 Ionia Ave SW, Grand Rapids, MI 49503, Grand Rapids, MI, 49503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lack of service professionals at this location is astounding. We were in for a wedding block and over 40 of us were all catching up as family. First - I call and ask if there is a fridge in each room (I’m breastfeeding). They do not have that. The lady then says “we have a communal fridge downstairs.” I let her know it is breast milk “oh yeah no.” End of discussion. Second - not a single person greeted us when we got there. The valet was on his phone. Front desk no where to be found. Third - first night we were there a g... read more
I stayed here recently and was disappointed by the overall cleanliness and service. There was hair on the floor, bathrobe, and sink area, debris that suggested the room hadn’t been fully vacuumed, and even what appeared to be mold in the shower. What appeared to be a housekeeper tried to enter my room without announcing themself, and several areas of the hotel (including the balcony, gym, and restaurant lighting) were noticeably dirty or poorly maintained. While the front desk staff were friendly and the bedding was comforta... read more
Frequently asked questions about Canopy by Hilton Grand Rapids Downtown
How is Canopy by Hilton Grand Rapids Downtown rated?
Canopy by Hilton Grand Rapids Downtown has a 4.3 star rating with 670 reviews.
When is Canopy by Hilton Grand Rapids Downtown open?
Canopy by Hilton Grand Rapids Downtown is open now. It will close tomorrow at 12:00 a.m.
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