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Canopy Apartments
- Apartments
- Gainesville, FL
About this business
Come live at Canopy Apartments! We are located near the University of Florida and close to downtown shopping and restaurants. We offer 2, 3 and 4 bedroom apartments that come fully furnished with stainless steel appliances, granite counter tops, faux wood floors with all inclusive rates covering your rent, cable, Wi-Fi and more! With some of the best nature views, Gainesville has to offer you will have no problem relaxing by our resort-style pool, lounging in the hammocks or kicking back on your private balcony. Our clubhous... read more
Location details
4400 SW 20th Ave, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 12:00 p.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
My daughter just moved there 2 weeks ago and we are still trying to get the WiFi working. Management is really unresponsive although we paid a special Telecom fee. They do not care and never answer emails or voicemails. My daughter and myself put a lot of work orders as advised by management and nothing is happening. We got the Delux upgraded unit which is supposed to come with new furniture but is a total scam, the furniture is old and dirty. When we complained about it they said they will change it to new furniture. 20 d... read more
Positive aspects: It comes furnished. Work orders are completed on time. It looks beautiful when the surroundings are cleaned. Negative aspects: This is not a place for graduate students, or any adult who wants some quiet. Those in the apartment above me stumped and partied till 2am. When you call the front office, they give you a phone number to a security firm that never picks up. The noise issue happened over a dozen times in one semester. The internet is average at best. The pool is not often cleaned, and was closed m... read more
So many things wrong for a high price. Messed up my lease, place was dirty upon arrival, almost got ran over while moving in. Trash was piling up for over a week with bugs galore. Pool is still filthy despite office telling us otherwise. Many things wrong in apartment that maintenance isn't coming to fix: lights, shower rod, toilet handle, stains on carpets, etc. My lease still isn't fixed though it's been messed up for 2 months. It's fine for now but wont sign for next year unless there's significant changes Edit: office NE... read more
Look at your reviews Sad
Business response:
Hi Sue! This is Kasee from the office - I just wanted to apologize for the delays in our responses and hope you know how important you are to us. I will ensure we take care of your daughter and her roommates and turn this around for you. I am confident we will redeem ourselves in no time. Let me know if you need anything at all at kasee.burnside@assetliving.com. -Kasee
Just moved my daughter in and already considering moving her out. Apartment was really dirty when we moved in and it’s very hard to get ahold of any to assist with getting answers or solving issues. As a parent I would recommend looking elsewhere. Too many issues not getting handled correctly from the start which concerns me about what the rest of the year is going to look like.
Business response:
Tricia, I am so sorry you are having this experience. We do our best to provide the best possible living experience and customer service, but understand we are not always perfect. If we made a mistake, we are extremely sorry for it. We have reached out to your daughter and hope to help resolve any issues for you. Thank you for sharing your feedback. We look forward to speaking with you.
Hayyyle no. Stay as far away as possible.
Business response:
Hi Samm! Thank you for your feedback - I am so sorry you feel this way and would love the opportunity to discuss your concerns. It looks like your account is showing you moved out in 2017, so I'm having a hard time determining what the concern could be at this point. Please get back to me at your nearest convenience, kasee.burnside@assetliving.com. -Kasee
Dirty apartments, UNSAFE location, terribly managed. Your utilities are only "included" up to a certain amount, so you'll get you'll be billed extra each month. Cars are often broken into OR even stolen. The first apartment I moved into there was absolutely INFESTED with fleas. They told me to pay a relocation fee to switch units, which I was somehow able to get out of. You also must pay a deposit to move in, or you won't receive your keys - makes sense. I paid it in full in order to move in, only to be told at the end of my... read more
Business response:
We regret that you have had an unpleasant experience. Resident satisfaction is extremely important to us. Your review is anonymous, so we ask that you contact us to rectify your concerns. We can be reached at 352-367-8383. -Malia 352-367-8383 canopygville.com canopy@assetliving.com
RecommendedI loved my apartments, the atmosphere is great, the staff is super nice and helpful, and maintenance is super quick on work orders. Couldn’t have asked for better apartments and highly recommend to anyone looking for a great place to stay.
We love living at canopy! This is our second year here and already signed our lease for next year. Management (Cassie and Malia) are transparent and responsive. We live in an upgraded unit and enjoy all of the extra amenities. Also our rent hasn’t gone up much throughout our time here thanks to some great renewal specials.
Frequently asked questions about Canopy Apartments
How is Canopy Apartments rated?
Canopy Apartments has a 3.9 star rating with 866 reviews.
When is Canopy Apartments open?
Canopy Apartments is open now. It will close at 8:00 p.m.
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