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26250 American Dr, Southfield, MI, 48034, United States
Get directionsThis was a horrible experience! We picked this location based on a family funeral we were in town for. Upon checking into our room, we found the bed was filthy! We pulled back the covers to find hair and crumbs and stains in the sheets! There were food crumbs everywhere, in the chair, on the desk, and floor. The silverware had not been cleaned at all. After being told by the front we were not allowed to change rooms due to policy, he finally agreed to come down and look at our room. Once he saw how disgusting it was, he then... read more
The service is horrible. There's no attendant at the front counter during late night hours
There is no attendant at the counter at night. Key cards have to keep being returned to desk for rescan for suite entry. Will not stay again.
The night staff was extremely rude. She called us racist remarks and called the police on us. She refused to refund the deposit and would not tell us why or show us where in the policy it says that we broke any rules. When the police came they said that they are always called up here due to her having issues with customers. We had to go over her head to corporate ro get our money refunded. NO ONE should ever be treated, threatened, or talked to the way that we were. The whole interaction was recorded and I will be posting on... read more
Candlewood Suites Southfield has a 3.5 star rating with 97 reviews.
Candlewood Suites Southfield is open now. It is open 24/7.
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