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Candlewood Suites Southfield

3.5

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Location details

26250 American Dr, Southfield, MI, 48034, United States

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3.597 reviews
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Sarah Frederick's profile image
Sarah Frederick 
a week ago

This was a horrible experience! We picked this location based on a family funeral we were in town for. Upon checking into our room, we found the bed was filthy! We pulled back the covers to find hair and crumbs and stains in the sheets! There were food crumbs everywhere, in the chair, on the desk, and floor. The silverware had not been cleaned at all. After being told by the front we were not allowed to change rooms due to policy, he finally agreed to come down and look at our room. Once he saw how disgusting it was, he then... read more

William T. Nabers (The Barber)'s profile image
William T. Nabers (The Barber) 
a week ago

The service is horrible. There's no attendant at the front counter during late night hours 

San Franita Jones's profile image
San Franita Jones 
a week ago
William's profile image
William 
2 weeks ago

There is no attendant at the counter at night. Key cards have to keep being returned to desk for rescan for suite entry. Will not stay again. 

Diamond Mason's profile image
Diamond Mason 
a month ago

The night staff was extremely rude. She called us racist remarks and called the police on us. She refused to refund the deposit and would not tell us why or show us where in the policy it says that we broke any rules. When the police came they said that they are always called up here due to her having issues with customers. We had to go over her head to corporate ro get our money refunded. NO ONE should ever be treated, threatened, or talked to the way that we were. The whole interaction was recorded and I will be posting on... read more

Frequently asked questions about Candlewood Suites Southfield

How is Candlewood Suites Southfield rated?

Candlewood Suites Southfield has a 3.5 star rating with 97 reviews. 

When is Candlewood Suites Southfield open?

Candlewood Suites Southfield is open now. It is open 24/7. 

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