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Camping World

3.7

About this business

Location details

2250 Williamsburg Pike, Richmond, IN, 47374, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.71,723 reviews
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J. Strom's profile image
J. Strom 
2 years ago

We bought a 34 ft RV there in 2022 for $42,500. As of today 10/29/23 payoff is $36,400. We asked Camping World to buy it back from us. The quote they gave was $18,500. That is a loss of $24,000! I understand some loss of value is normal, but not $24,000. We spoke to Camping World, then their Consignment department, then their Customer Service asking for an explanation. The best explanation they gave us was that we were severely overcharged. Other RV companies have told us th same. Buyer beware, do not fall for the same scam ... read more

Business response:

Campers are a depreciating asset. Some models, just like automobiles go down in value faster than others. The market determines the value of assets not dealers. I would suggest trying to sell the unit private party or try another another camper/rv dealer. 

Timothy & Richard s's profile image
Timothy & Richard s 
2 years ago

******* was so helpful, and an amazing sales associate, her knowledge of the Different types of Rvs helped us find what we wanted because this is all new to **, although a deal couldn't be met yesterday during their Expo I'm sure once we have a Co-Signer with a much better credit score things will move along slower and better for us. We will highly recommend her because of her excellent customer service skills!We look forward coming back and working with her!Thankyou ************* 

Judith Q's profile image
Judith Q 
2 years ago

A new location opened in my area.l called asking if they planned on getting class b motor homes in.Whoever answered the phone had absolutely no idea what l was talking about.I had to literally describe a class b motor home.The person put me on hold and must have asked someone what I was talking about.The person came back saying they werent sure.Really?Seriously?You deal in campers and have no clue what a class b is or if they will be a future order.*****************. 

Judith Q's profile image
Judith Q 
2 years ago

A new location opened in my area.l called asking if they planned on getting class b motor homes in.Whoever answered the phone had absolutely no idea what l was talking about.I had to literally describe a class b motor home.The person put me on hold and must have asked someone what I was talking about.The person came back saying they werent sure.Really?Seriously?You deal in campers and have no clue what a class b is or if they will be a future order.*****************. 

Timothy & Richard s's profile image
Timothy & Richard s 
2 years ago

******* was so helpful, and an amazing sales associate, her knowledge of the Different types of Rvs helped us find what we wanted because this is all new to **, although a deal couldn't be met yesterday during their Expo I'm sure once we have a Co-Signer with a much better credit score things will move along slower and better for us. We will highly recommend her because of her excellent customer service skills!We look forward coming back and working with her!Thankyou ************* 

Timothy & Richard s's profile image
Timothy & Richard s 
2 years ago

******* was so helpful, and an amazing sales associate, her knowledge of the Different types of Rvs helped us find what we wanted because this is all new to **, although a deal couldn't be met yesterday during their Expo I'm sure once we have a Co-Signer with a much better credit score things will move along slower and better for us. We will highly recommend her because of her excellent customer service skills!We look forward coming back and working with her!Thankyou ************* 

Judith Q's profile image
Judith Q 
2 years ago

A new location opened in my area.l called asking if they planned on getting class b motor homes in.Whoever answered the phone had absolutely no idea what l was talking about.I had to literally describe a class b motor home.The person put me on hold and must have asked someone what I was talking about.The person came back saying they werent sure.Really?Seriously?You deal in campers and have no clue what a class b is or if they will be a future order.*****************. 

Ronald B's profile image
Ronald B 
2 years ago

Camping World does not consider service after a sale important for customer retention. In November of 2022, we purchased from Camping World a 2023 Fifth Wheel trailer by Heartland RV's. A Bighorn model 3300DL perfect floor plan for our needs. After delivery and on the first time pull to a resort we noticed several issues with the *** The fireplace heater in the living room quit working and after checking it was faulty and failed. The second issue was with the water heater on the side of the camper coming loose and pulling ou... read more

Ronald B's profile image
Ronald B 
2 years ago

Camping World does not consider service after a sale important for customer retention. In November of 2022, we purchased from Camping World a 2023 Fifth Wheel trailer by Heartland RV's. A Bighorn model 3300DL perfect floor plan for our needs. After delivery and on the first time pull to a resort we noticed several issues with the *** The fireplace heater in the living room quit working and after checking it was faulty and failed. The second issue was with the water heater on the side of the camper coming loose and pulling ou... read more

Frequently asked questions about Camping World

How is Camping World rated?

Camping World has a 3.7 star rating with 1,723 reviews. 

When is Camping World open?

Camping World is closed now. It will open at 11:00 a.m. 

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