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California Cancer Center

4.2

About this business

Location details

7257 North Fresno Street, Fresno, CA, 93720, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.239 reviews
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Kiala Lor's profile image
Kiala Lor 
4 years ago

My father was admitted around 9 am. As requested, I wanted a bilingual nurse to help him with his medical needs and translate. I asked the nurse to update me on any medications given to him and any test results back. I did not appreciate her response. She made it seem like it was too much to ask. Her responses was almost like she "can't" be updating every little thing. (That's not what I was asking for). I called at least three times to check up on him; she only contacted me once to update, saying he was doing fine and "upse... read more

Business response:

Hi Kiala, I'm sorry to hear about your family's negative experience with us. We take your feedback seriously and would like to make sure your feedback is shared with the appropriate department leadership. Please call our Patient and Family Relations team at 559-324-4742 at your earliest convenience or private message us with your contact info and we will have someone reach out to you. 

Kiala Lor's profile image
Kiala Lor 
4 years ago

My father was admitted around 9 am. As requested, I wanted a bilingual nurse to help him with his medical needs and translate. I asked the nurse to update me on any medications given to him or any test results back from the doctor. I did not appreciate her response. She made it seem like that was too much to ask. She responded, almost like she "can't" be giving me updates on every little thing. (That's not what I was asking for). I had called three times to check up on him; she only contacted me once to update, saying he was... read more

Business response:

Hi Kiala, I'm sorry to hear about your family's negative experience with us. We take your feedback seriously and would like to make sure your feedback is shared with the appropriate department leadership. Please call our Patient and Family Relations team at 559-324-4742 at your earliest convenience or private message us with your contact info and we will have someone reach out to you. 

Kiala Lor's profile image
Kiala Lor 
4 years ago

My father was admitted around 9 am. As requested, I wanted a bilingual nurse to help him with his medical needs and translate. I asked the nurse to update me on any medications given to him or any test results back from the doctor. I did not appreciate her response. She made it seem like that was too much to ask. She responded, almost like she "can't" be giving me updates on every little thing. (That's not what I was asking for). I had called three times to check up on him; she only contacted me once to update, saying he was... read more

Business response:

Hi Kiala, I'm sorry to hear about your family's negative experience with us. We take your feedback seriously and would like to make sure your feedback is shared with the appropriate department leadership. Please call our Patient and Family Relations team at 559-324-4742 at your earliest convenience or private message us with your contact info and we will have someone reach out to you. 

Dyan Santos Ruelas's profile image
Dyan Santos Ruelas 
4 years ago

My Mother has been an inpatient there for 2 1/2 weeks and the quality of Nursing care has been horrible. I wouldn't refer my worst enemy here. 

Dyan Santos Ruelas's profile image
Dyan Santos Ruelas 
4 years ago

My Mother has been an inpatient there for 2 1/2 weeks and the quality of Nursing care has been horrible. I wouldn't refer my worst enemy here. 

Albert Cano's profile image
Albert Cano 
recommend  Recommended
4 years ago

I recently had knee surgery with Dr. Simonian. His staff was awesome throughout the entire process. I had zero issues throughout the day and was treated excellent by the nurses and staff at Clovis Community Medical Center. I wanted to thank everyone but I was still slightly sedated when I left. I received the attached card from the staff of Clovis Community Surgical Services which I wanted to share. Very good experience with all involved and my knee is feeling better already. 

Albert Cano's profile image
Albert Cano 
recommend  Recommended
4 years ago

I recently had knee surgery with Dr. Simonian. His staff was awesome throughout the entire process. I had zero issues throughout the day and was treated excellent by the nurses and staff at Clovis Community Medical Center. I wanted to thank everyone but I was still slightly sedated when I left. I received the attached card from the staff of Clovis Community Surgical Services which I wanted to share. Very good experience with all involved and my knee is feeling better already. 

Mike Perez's profile image
Mike Perez 
4 years ago

Terrible experience as a patient in the ER. Staff are rude and do not provide proper patient care. The nursing staff needs a higher level of supervision because they were providing misinformation and ignoring the needs of the patient. I can understand that it is busy and I didn't expect to have a quick response but I was ignored and mistreated. When I asked to speak to the patient care advocate I was told that they didn't have one. I was told some hospitals have one but this one did not. I was told this by two different RN t... read more

Mike Perez's profile image
Mike Perez 
4 years ago

Terrible experience as a patient in the ER. Staff are rude and do not provide proper patient care. The nursing staff needs a higher level of supervision because they were providing misinformation and ignoring the needs of the patient. I can understand that it is busy and I didn't expect to have a quick response but I was ignored and mistreated. When I asked to speak to the patient care advocate I was told that they didn't have one. I was told some hospitals have one but this one did not. I was told this by two different RN t... read more

Frequently asked questions about California Cancer Center

How is California Cancer Center rated?

California Cancer Center has a 4.2 star rating with 39 reviews. 

When is California Cancer Center open?

California Cancer Center is open now. It will close at 6:00 p.m.  

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