Cadillac of Tucson Service Center

Ivan Israel Hernandez 

on Google

a month ago

I went in there for brake job. Gavin the salesman told us we needed to service the car asap before the back axel came off. I told him if that’s the case they sold us a defective car . He stoped that issue and never came back to it. He Said that the differential was worn. The car is driven for home to work and vice versa. The car was sold w defective tires I had to keep putting air into them every week or so . I was calling and was told we’re out of the warranty. Had to get 2 new tires and no leaks took it in for an oils chan... read more

Phillip 

on Google

3 months ago

Service department is the worst I called with a concern they never returned the call i brought the car in for an issue they scheduled a repair almost a month later and left me driving a car with no turn signals to drive my family around in poor attitudes the kind of ppl you want to avoid argumentative instead of helpful again if their were any alternative dealer in tucson i would go there please think about who you do business with 

Carolyne Jodo 

on Google

2 years ago

Polite staff. Set up driver to drop me off where I wanted to go while my car was serviced. Sent driver to pick me up when my car was ready. 

Melissa Dahmen 

on Google

3 years ago

John was a huge help to us! We needed brakes worked on & he got us in quickly He accomodated our need for a loaner car because of an appointment I had, he called the afternoon of the appointment just to see how things went. Our car has been running like a top and they had it clean when we got there to pick it up!! I'll buy my next car from Royal Cadillac!