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Cadillac Of Memphis

3.5

About this business

In 1975, Cadillac of Memphis opened its doors and has since built a reputation for Excellent Customer Service that is unparalleled by any other Cadillac dealership in the country. Cadillac of Memphis is a family owned and operated business and we treat each and every customer as if they were an extended part of the family. Customer Satisfaction is our #1 goal and we strive to build a lasting relationship with each customer. We're ready to start building that relationship today. Let's get to know each other! 

Location details

5433 Poplar Ave, Memphis, TN, 38119, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
3.5551 reviews
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Noah Williams's profile image
Noah Williams 
on Google
a month ago

This dealership is completely out of touch with market reality. Tried to negotiate pricing on a courtesy vehicle—one that’s already been well used— beyond what anyone would consider new and they were combative and dismissive toward any informed discussion about fair market value. Instead of working with knowledgeable buyers, they seem to bank on customers who don’t do their research. If you value transparency and reasonable pricing, look elsewhere. 

Noah Williams's profile image
Noah Williams 
on Google
a month ago

This dealership is completely out of touch with market reality. Tried to negotiate pricing on a courtesy vehicle—one that’s already been well used— beyond what anyone would consider new and they were combative and dismissive toward any informed discussion about fair market value. Instead of working with knowledgeable buyers, they seem to bank on customers who don’t do their research. If you value transparency and reasonable pricing, look elsewhere. 

Tracy T. Rowe and Co.'s profile image
Tracy T. Rowe and Co. 
on Google
a month ago

My 2024 CT5V was pulling left and right. After several wasted hours and money paying for 'service' that didn't resolve the issue, Holly relayed the service supervisor said my tired were cupped and that I needed to drive for another 30 days or so to resolve the issue. I waited the month, the car is still pulling left and right. I texted Holly. No response. I sent and email to the service supervisor. No response. I took my car to a suspension specialist and learned the bushings on my car are bad - WARRANTY WORK - not cupped ti... read more

Kelton Glenn's profile image
Kelton Glenn 
on Google
a month ago

This Business has been terrible to deal with. We bought a New Cadillac Escalade for my wife last year. The service department is a Joke they promised to replace a broken screen for us. 12 months later we still don’t have the screen. Getting ahold of anyone is insanely hard. Customer Service SUCKS. Take your business anywhere else, DO NOT RECOMMEND!!! AVOID AVOID AVOID UPDATE (Chad) has got our screen on the way and has finally taken matters in his own hands and I’m very happy to finally be getting this resolved. 

Lloyd WIII's profile image
Lloyd WIII 
on Google
2 months ago

I am a review guy they made it happen quick with no funny business 

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Frequently asked questions about Cadillac Of Memphis

How is Cadillac Of Memphis rated?

Cadillac Of Memphis has a 3.5 star rating with 551 reviews. 

When is Cadillac Of Memphis open?

Cadillac Of Memphis is closed now. It will open tomorrow at 8:00 a.m. 

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