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Cadet Manufacturing

3.8

About this business

Location details

2500 W Fourth Plain Blvd, Vancouver, WA, 98660, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.861 reviews
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Greg Fanin's profile image
Greg Fanin 
6 years ago

This is the worst customer service experience I have ever had! 43 minutes on hold and I just hung up. I will never buy them again. Greg Fanin 205 706 4734 

Michael Giuliano's profile image
Michael Giuliano 
6 years ago

Better customer service. Been on hold for over an hour. 

Shaunja Mayfield's profile image
Shaunja Mayfield 
7 years ago

There actually pretty rude in the small pack/truck load area. 2 girls that work small pack actually are huge bullies and like to get Temporary job workers fired. The actual company works on HE SAY SHE SAY. Fired people for no real actual reason. This place is actually disgusting! As a WHOLE. I was treated like garbage by this company, bullied by staff members and employees. Once I took 2 days off to get a doctors note. They let people write NON PROOF STATMENTS to get folks fired, underpaid over worked. 

Ryan Ferolino's profile image
Ryan Ferolino 
7 years ago
Stacey Sass Richard's profile image
Stacey Sass Richard 
8 years ago

We have bought 5 of the Cadet Soft heat baseboard heaters as our house is all electric and we thought it may help with the dry heat in the winter. 3 of them were purchased in 2004 then 2 a few years afterwards. We loved them up until winter this year . Turned the heaters on and within about a week the first one blew a hole in the tube, liquid all over the place. Bought a new one to replace it. Now 3 weeks later second one gets a hole in the tube. I called and talk to customer service and was told oh yeah those old ones were ... read more

Business response:

Hi Stacey, We're sorry to hear about your SoftHEAT baseboards. We know you already called in today but would like to do what we can to help you out. Can you please send us a message with your phone number so we can give you a call in the morning? Thank you! 

Megan Schlegel's profile image
Megan Schlegel 
8 years ago

Such a wonderful company! We've been so happy with our heaters and recently had an issue with one of our wall units. My husband called to find out about fixing our wall heater and your customer service sent us a brand new heater! I can't tell you how much this means to us and how thankful we are ! 

Dave Patton's profile image
Dave Patton 
8 years ago

Top notch products & support. Very courteous & professional from the start. Extremely knowledgeable & friendly staff. I'm a customer for life!! Thanks Cadet Heat~ 

Business response:

Thank you for leaving such a great review, Dave. We're happy to hear we could help you out and are excited that we get to have you as a customer for life! 

Marianne Viren Youngs's profile image
Marianne Viren Youngs 
8 years ago

Just received AMAZING customer service on the phone!! I couldn't find what I needed online, I called, and the gentleman was able to help me out and get me the part I needed!! Thank You!! 

Business response:

You are so welcome! We're happy we could help you out! Have a great rest of the day 🙂 

Richard A Denikas's profile image
Richard A Denikas 
9 years ago

I can not express my total appreciation for the recent assistance I have received from the Tech. Dept at Cadet . Your company is amazing THANK YOU SO MUCH 

Frequently asked questions about Cadet Manufacturing

How is Cadet Manufacturing rated?

Cadet Manufacturing has a 3.8 star rating with 61 reviews. 

When is Cadet Manufacturing open?

Cadet Manufacturing is closed now. It will open on Monday at 9:00 a.m. 

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