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3655 N Romero Rd, Tucson, AZ, 85705, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Worst customer service ever. Will never return. Was treated with the utmost disrespect.
I purchased a Crest tritoon from Cactus Rv and they were the best polite professional then I had an accident and required some work done and a recall work on the Mercury 150 I went in today to pick it up after a month and the Owner became super upset and began to curse at me in front of my 6 yr old daughter because, the comment I politely said was the work should have been done the 1st time and he called me ungrateful along with some very derogatory comments if i could have … See more
Their honesty and kindness won my business….My girlfriend purchased an RV from a competitor and we discovered we needed a drop hitch for an overpriced weight distribution setup. I went to Cactus RV and spoke with the owner, Phil. He was very kind and talked to me about the hitch we purchased and actually GAVE me the part we needed. A few months later we realized the RV my girlfriend purchased from the competitor wasn’t going to work out for us, so we went straight to Cac… See more
Watch out buyer beware promised things when buying a boat when it came time to pick up sales people told me that the owner Phil was getting old and doesn't remember what he promised also they were selling me a 15 horse motor toldthem we could only use 10 horse and below and he said there is a way around that he would put 9.9 horse stickers I relayed that info to game and fish let's see what happens cheaters
I would like to start off by saying I am not the type of person that will normally write reviews, but I had to make an exception to tell you all about our buying experience at Cactus RV. My Husband and I purchased a used 5th wheel camper from Cactus RV. We found the trailer online and reached out to Mike from sales, Mike was excellent to work with he stayed in contact with us for several days via E-mail, text and phone calls until we were able to come see the trailer in person, Mike answered all of our questions we had. Seve... read more
Business response:
Thanks so much!!!
Learned a huge lesson this week, DO NOT BUY FROM THIS PLACE. We bought a USED trailer and were under the impression it was like new, a full inspection had been done and the last owner comes in frequently and kept the trailer in great shape. The process was fairly smooth. We drove almost 3 hours to pick up the trailer and had no problems towing it home. We used the trailer ONCE, we were coming home from a trip up north down the hill when it came to a sudden stop, we went to press the trailer breaks and realized nothing was ha... read more
We had a great experience with Cactus RV! We drove all the way from SLC to pick up our new toy hauler 5th wheel. When we got there everyone was very friendly and helpful. Paul was our salesman and point of contact throughout the out of state purchase. Rocky was one of their mechanics and did a really great job walking us through every last button and switch on the trailer. He answered every question in terms we could understand. Rocky was very knowledgeable of every detail. They made sure we had the proper hitch and made sur... read more
Do not buy from Cactus! My folks purchased a travel trailer from this dealer and found out weeks later that the entire flooring system (hidden underneath the insulated barrier) had been rigged up to support the flooring above. They used all sorts of lumber and lag bolts to hide the fact that the floor had been wet at some point and sagged dramatically. Not only that, but there was mold between the sub-floor and the linoleum on top. What is even worse and more telling about this dealer is that when my folks found out about th... read more
Cactus Auto RV has a 4.3 star rating with 350 reviews.
Cactus Auto RV is open now. It will close at 6:00 p.m.
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