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60 Commerce Valley Dr E, Thornhill, ON, L3T 7P9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was shopping around for vehicle insurance and started by using the CAA website to obtain a quote. The website was easy to navigate, and after submitting my information, I was provided with a list of local agencies to contact. Since my parents have been long-time CAA Insurance members, I decided to contact the main CAA office. From my very first conversation with Drew, I knew I was in good hands. My situation wasn't straightforward, and I had quite a few questions, but Drew took the time to listen, explain my options clearl... read more
Hello, I was a member of CAA for a few years now. When I originally went to renew my membership online I was not able to sign into my account. I will admit I forgot about the renewal until today when I realized I was going to be leaving for a camping trip and would have liked to have the security of your coverage. I was informed that as my membership had been canceled and I would be entering a new membership. As such I was told there would be a 48 hour hold on my new membership of $140 and if I needed to call in an emergency... read more
A DIRECT CHALLENGE to the CAANEO BOARD and EXECUTIVE LEADERSHIP As a 68-year-old driver with 50 years' experience, a former National Construction Safety Officer, and a scientific researcher (B.Sc., M.A. Sport Psychology - High Human Performance), I have spent my career investigating performance metrics and operational shortcomings. Three years ago, I returned to Ottawa and purchased CAANEO insurance alongside their highest-tier, most expensive Premier Membership out of pure trust in a proud Canadian name. In my first year, I... read more
I was extremely disappointed with the behaviour of Dana Soubra. I found her to be rude, unprofessional, and unhelpful throughout my interaction. As a result, I would rate my experience 0 stars. I believe an assessment should be conducted to determine whether she is suitable to continue in her current role, as my experience raised serious concerns about professionalism and systemic ethical issues within the organization. In my opinion, she is vindictive. While I was not expecting CAA to mirror my positive experiences with my ... read more
I was extremely disappointed with the behaviour of Dana Soubra. I found her to be rude, unprofessional, and unhelpful throughout my interaction. As a result, I would rate my experience 0 stars. I believe an assessment should be conducted to determine whether she is suitable to continue in her current role, as my experience raised serious concerns about professionalism and ethical standards within the organization. In my opinion, she is vindictive. While I was not expecting CAA to mirror my positive experiences with my previo... read more
CAA SCO Head Office has a 2.6 star rating with 353 reviews.
CAA SCO Head Office is closed now. It will open tomorrow at 9:00 a.m.
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