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C.A. Jones, Inc.

3.5

About this business

Location details

Belleville, IL, 62221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5160 reviews
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Angela Allen's profile image
Angela Allen 
14 hours ago

Update on my original review I initially was happy with the house and there were a few quirks along the way however, after we closed, I had noticed a few issues. I did reach out to them via Buildertrend about these issues and never received a response. I have been advised that CA Jones is no longer in business and I will be calling a lawyer. I do not recommend doing business with them and I would double check to make sure that they don’t do a name change. 

John Kallonakis's profile image
John Kallonakis 
a day ago

I recently purchased a home built by CA Jones Inc. The process of turning the house over was terrible. 3 weeks later I still have multiple problems that a new house just shouldn't have. The process for warranty claims is not efficient. It's been a week and no phone calls or communications of any kind to fix anything. My only hope is that someone affiliated with this company reads this and try to fix this problem. I recently can't get ahold of anyone and my access to build trend was removed. DON'T TRUST THIS BUILDER IF YOU CA... read more

Michael Goff's profile image
Michael Goff 
2 weeks ago

The house is overall OK no major issues. But the service after the purchase is awful. They just quit answering. The old owner had to come in and finish up the last two homes in the subdivision. Mr. Needles quit returning phone calls about 3 months after the sale, so the final work on the house was never finalized. If you have any dealings with Mike Needles, RUN! He has no idea how to operate a business will not be able to follow through on any promises. Mike Needles is at best inept to run a construction company or, at worst... read more

Julie Manning's profile image
Julie Manning 
a month ago

Purchased a new construction home June 2024. There was a potential drainage issue in the backyard identified during the inspection, which CA Jones said was just settling so they filled with more soil. They assured me if there was an issue it would be covered under my one year home warranty. I now have a wide open mini cavern under my patio. In the 90 days since I submitted my warranty claim (I actually have several claims) and multiple emails from me, I received one response that they would look into my claim. I have even co... read more

John Kallonakis's profile image
John Kallonakis 
3 months ago

I recently purchased a home built by CA Jones Inc. The process of turning the house over was terrible. 3 weeks later I still have multiple problems that a new house just shouldn't have. The process for warranty claims is not efficient. It's been a week and no phone calls or communications of any kind to fix anything. My only hope is that someone affiliated with this company reads this and try to fix this problem. 

Frequently asked questions about C.A. Jones, Inc.

How is C.A. Jones, Inc. rated?

C.A. Jones, Inc. has a 3.5 star rating with 160 reviews. 

When is C.A. Jones, Inc. open?

C.A. Jones, Inc. is open now. It will close at 6:00 p.m. 

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