This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Byrider Wilkes-Barre
- Used Car Dealers
- Wilkes-Barre, PA
About this business
Location details
2140 Sans Souci Pkwy, Wilkes-Barre, PA, 18706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Even though my hours have been cut due to the coronavirus I have stayed up to date with my payments. Unfortunately those payments have not been reported to the credit bureaus and my score has dropped significantly! My last reported payment was for August yet I have paid September and October as well! I refuse to make anymore payments until this is resolved.
Business response:
Sam we take feedback like this very seriously. We would like to learn more about what happened and work to earn your trust back. Please reach out to us at (570) 740-2700 so we can understand what happened at our used car dealership.
RecommendedLoved the management definitely recommend Stacy and angel thanks for the help greatly appreciate
Business response:
They are indeed awesome partners in providing excellent customer service! Hooray Stacy and Angel!!! Thank you for your trust Olivia, 💯💯 #MyByrider
Salesman are eager to work with you. They will make sure you’re able to leave the lot with a car guaranteed.
Business response:
Khalili giving you quality and hassle-free service is our goal. We are happy to get you back on the road in no time and looking forward to your next visit. Thank you for patronizing us.💙💙 #MyByrider
Friendly people, very knowledgeable and helpful of their program. No high pressure. Was treated with respect and professionalism even though my circumstances were not up to par. Would recommend them to anyone that might have credit problems.
Business response:
George we are humbled to know that we were able to help you build a good credit score. Know that we are always here to help and assist you. We are looking forward to your next visit. Thank you and stay safe! 💯👍 #MyByrider
I purchased the vehicle in December 2019, had a small issue with it on the way home, they towed it back to the shop and fixed it immediately and brought it right back to me. Awesome sales rep, infact everyone I spoke to was wonderful. Great affordable payments too and helped repair my credit already and it hasn't even been a year yet. They worked with me on my payments through this Covid BS so it wouldn't get repossessed. In March it broke down but it was no fault of the dealership or myself and I was unable to get it to the... read more
Business response:
Amy awesome to hear that our Byrider Wilkes-Barre team went above and beyond to help you! So glad we could exceed your expectations with your used car experience. See you soon and drive safe! 💯💯 #MyByrider
easy to work with! awesome sales lady named Stacy! got the car I wanted
Business response:
Jenn thank you for the shout-out, especially with Stacy. Remember that we are here to give you the best Byrider service experience. We thank you for choosing us! 💯🔧🐒 #MyByrider
I totally believe in the staff and commitment that Byrider provides ,their sales,and service staff are amazing.i totally recommend them to anyone needing a vehicle.
Business response:
Stephen it's a wonderful day when we hear such excellent feedback. We are all smiles that we've provided you an awesome service. We are dedicated to providing you just the best service. Thank you for sharing this! 💯💯🔧#MyByrider
Great customer service representatives!
Business response:
Johnny happy to hear your experience was amazing! We think you are awesome too! 💯💪 #MyByrider
The customer service is awesome. They’re very helpful
Business response:
Donna, we’re delighted to hear the service was excellent! Thanks for calling this out 🚙 #MyByrider
Frequently asked questions about Byrider Wilkes-Barre
How is Byrider Wilkes-Barre rated?
Byrider Wilkes-Barre has a 4.2 star rating with 966 reviews.
When is Byrider Wilkes-Barre open?
Byrider Wilkes-Barre is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com