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BW Property Management Group
- Home Services
- Orlando, FL
About this business
We are a home services business providing everything from lawn care, maid service, handymen, and much more.
Location details
4409 Hoffner Ave Ste. 146, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Constantly being double billed and charged late payment fees and back yard is NEVER completely done.
AVOID. Absolute trash company. I signed up for a service. They never did the service, so I cancelled it. They continued to charge me for the service. Can't get a hold of anyone by phone, text, email, chat, or help ticket. No resolution. I've been trying to get the money they owe me for over 2 months. They owe me $745.60. Oh and they do a really crappy job. They break things on your property and don't accept responsibility. If you don't tip (I always tipped), they charge you a "no tipping" fee. Not to mention arbitrary fuel s... read more
Update 12/20 - I managed to get ahold of Solomon a week ago who apologized and listened to my frustrations. Due to the nature of my frustrations stemming from a lack of customer service and misleading numbers/chats systems and form submissions, he ensured me he would be making changes. While I no longer require the service since I moved, he has continued to show me the changes made. Now he, and his lawn care personnel are the contacts. There are people to talk to with working numbers and though he never had to reassure me th... read more
UPDATE 8/7/24: Unfortunately I’m not having a good experience with this company like I used to when I signed up a little bit over 2 years ago. I signed up again for the 7/10/2024 - 8/9/2024 cycle and still have not received any service. I contacted them several times through phone call and it just gets disconnected after ringing a few times, also opened a service ticket a week ago that has gone unanswered as well. I ended up canceling through the website and paid someone else to mow my lawn the same day. Wasted money. Been u... read more
My lawn was not serviced during the month of March 2023. I left Solomon a couple of voicemail messages and a couple of text messages indicating the lack of service and have not received a response. Every month for the past year I have received messages of unpaid invoices when I typically pay within 24 hours of receiving the invoices. I have tried to address this matter via messages to Solomon, and again there are no responses to my messages. What is even more frustrating is there is no customer service available to ask quest... read more
Frequently asked questions about BW Property Management Group
How is BW Property Management Group rated?
BW Property Management Group has a 4 star rating with 191 reviews.
When is BW Property Management Group open?
BW Property Management Group is closed now. It will open tomorrow at 7:30 a.m.
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