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BW Primary Care - Foundry Row
- Medical Centers
- Owings Mills, MD
About this business
Location details
10084 Reisterstown Rd #200a, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I truly enjoy my provider, but unfortunately my family will no longer be attending this practice due to ongoing billing concerns. Since our initial visit, we've paid over $3,000 out of pocket despite having commercial insurance with a low deductible. The billing codes and charges often seem excessive and have resulted in unexpected costs. We stayed because we appreciated our provider, but the out of pocket burden is nonsense. I encourage patients to carefully review all billing codes and insurance charges before seeking care... read more
You can hardly speak with anyone, the patient my mum has called left a message and yet no one has reached her. I spoke with someone at the front desk who cut me off and sent me to the office manager. I spoke with the office manager who was polite however requested my mum come to the office in person from (Houston to maryland) to sign an inperson consent form before they can release medical records to me. I hope this is consistent for every patient? Lastly, my mums primary care in houston has sent a request to the office, the... read more
This medical practice used to be wonderful. I am not sure what is going on now but I have not been able to get my medicine filled or speak to my Dr. For weeks... hopefully this bad review will get someone's attention so I can get my medicine... This is absolutely INSANE. Customer service has really gone down hill.
I have been a patient at this practice for over five years, and up until today, I have consistently felt that professionalism and customer care were top priorities. However, during my recent visit, I encountered a situation that left me feeling uncomfortable and disappointed. As I approached the reception desk in a crowded waiting room, the receptionist abruptly asked me, rather loudly, why I was there. This made me feel exposed and vulnerable, as discussing my medical concerns in such a public setting felt like a violation ... read more
Frequently asked questions about BW Primary Care - Foundry Row
How is BW Primary Care - Foundry Row rated?
BW Primary Care - Foundry Row has a 3.3 star rating with 46 reviews.
When is BW Primary Care - Foundry Row open?
BW Primary Care - Foundry Row is open now. It will close at 6:00 p.m.
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