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Busby's Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Augusta, GA
About this business
For over 75 years, Busby’s Heating and Air has been the #1 HVAC service, sales, repair, and installation company in the CSRA. We are a family-owned and operated HVAC company servicing the CSRA and its surrounding areas since 1945. Busby’s has thousands of satisfied customers. All heating and air companies are not alike, and as you navigate our site, we think you will see why Busby’s Heating and Air is one of the top-rated and most highly recognized HVAC companies in the area. We can help you with any heatin... read more
Location details
1236 Gordon Park Rd, Augusta, GA, 30901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I let them in my house to do an estimate for a new system. My heat was working before they got here and then 3 days later it's not working I asked them to come and fix what they messed up. They came and try to charge me for a service they did not render. I'm going to take my business elsewhere I suggest you do the same they are scammers.
Business response:
Busby's is a company based on integrity and trust. According to our records, we were called in December for a no heat issue; however, that call was cancelled due to having another company install a part. On March *, 2025, we were called to give a proposal a new system due to the age and condition of the system. Our Comfort Consultant tool pictures of the current set-up of the system and ducts. During this process, we do not touch the system itself. On March 6, 2025, we received a phone call from the homeowner stating the wok... read more
Called Busby for help and their Technician Kyle arrived in less than 90 minutes prepared to solve / correct the problem if at all possible, which he did. Thank You!!
Business response:
Thank you for the kind review! Kyle is definitely an asset to our service department. Please let us know how we can serve your future needs.
Kyle and Jo'el were the two men who came to my home and checked out two units yesterday .I have been a customer of Busbys for many years and have never been disappointed in the service I've gotten form them . This visit was no exception.
Business response:
Thank you so much for your review. I will be sure to share this with Kyle and Jo'el and their manager. We appreciate your business and look forward to serving you in the future. Rick B****
Kamarie was pleasant, and efficient. He patiently explained what was needed today and things that may be needed in the future. I'm confident that we'll be comfortable this winter.
My technician, Kelley, was very professional and courteous. He did a recheck of my heating and air conditioning system and was very knowledgeable in his performance. I would highly recommend him from Busby's Company.
Business response:
Thank you so much for your kind words. I will be sure to congratulate Kelley on a job well done. We appreciate your business and your feedback.
Recommendedthe willing to explain the QA visit.how to have your systems maintenance.excellent customer service,
Prompt service. Cameron was very informative and knowledgeable about my unit. Highly recommend!
Every rep was very professional and answered all questions in a satisfied and thorough manner
Very professional and detail
Business response:
Thank you for your recommendation. We appreciate you choosing us for your HVAC needs!
Frequently asked questions about Busby's Heating & Air Conditioning
How is Busby's Heating & Air Conditioning rated?
Busby's Heating & Air Conditioning has a 4.9 star rating with 3,608 reviews.
When is Busby's Heating & Air Conditioning open?
Busby's Heating & Air Conditioning is open now. It will close at 7:00 p.m.
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