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Burney M Umar MD
- Doctors
- Dallas, TX
About this business
The opportunity to provide patient care is an honor and a privilege. At our clinic we appreciate this on a daily basis and we feel that this compels us to perform at our best at all times and bestows us with a responsibility that is never to be taken lightly. Thus, we strive to be a team of healthcare professionals that provide efficient, reliable and trustworthy orthopedic care in a friendly and comfortable atmosphere.
Location details
1301 Summer Lee Dr, Ste 233, Dallas, TX, 75032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Burney is the kind of doctor that makes you feel glad that you came to see him. He always has a big smile and a warm handshake for you, which immediately puts you at ease. He treated me for a meniscal tear on a knee, and everything has proceeded exactly as he said it would. He is truthful about your condition and what your responsibility is to help improve it that goes beyond surgery. Now that his group is in their new building, the wait time has been greatly reduced.
Staff was nice..he came into the room for a whopping 2 min...give or take 30 sec. Told me I needed to be scoped. Next time I saw him was pre scope procedure for 30 sec then I was wheeled out, he spoke a lil more to my son. Follow ups were with PA's. Final visit that was to be with him was with a PA. That's why I give a low rating. I still have discomfort and some pain...very aggravated..Staff was nice...
The Dr was great! The office staff needs to GET IT TOGETHER! My first appt I waited over an hour to get to the room. The 2nd appt I waited less than that, but got called to the desk to be told they had not gotten an answer back from my insurance company on approvals. WHY did they schedule me and then NOT call me when they KNEW they had no approval yet???????? I come from another city and drove 50 minutes each time! We are on 1 income and this does not set well with me!!
Dr. Burney is a great doctor. It is the dealings with the office staff and their lack of integrity. THey called to tell me I had to pay several hundred of dollars before the doctor would do my surgery. (I had a broken leg; surgery was not an option) They told me they checked with my insurance, and I needed to pay, which I did. Come to find out, when I spoke with my insurance company, I did not need to pay. Then, getting that money back or left on my account for a credit was a mess.
I had to have emergency surgery on my hip and Dr. Burney cancelled/delayed his plans for attend to me. He and his staff are extremely nice. They know how to speak to you in normal conversation where you understand what's going on (no big medical terms that keep you guessing). After speaking with him I had every confidence in the world in him.
I do not recommend Dr. Burney or his partner Dr. Zavala. Neither of them come in to the exam room prepared or with your patient information in hand, so every time you see them it is like you are a brand new patient. They come in with nothing - no paper medical record, no computer, nothing. They are so far behind with their appointments that they are just rushing you in and out. I can't trust that they won't rush thru surgery.
Frequently asked questions about Burney M Umar MD
How is Burney M Umar MD rated?
Burney M Umar MD has a 4.2 star rating with 125 reviews.
When is Burney M Umar MD open?
Burney M Umar MD is open now. It will close at 5:00 p.m.
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