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Burgerfi
- Restaurants
- Overland Park, KS
About this business
BurgerFi launched 2011 after becoming dissatisfied by a hamburger market filled with low quality, fast food chains. Our vision is to offer fresh food, made from scratch daily with all-natural ingredients and an emphasis on quality. We started in a gourmet kitchen where chefs combined and tested ingredients until world class recipes we created. BurgerFi Sauce, for example, uses over a dozen fresh ingredients and takes over 40 minutes to prepare. That's just one recipe. You can taste the level of better in everything we do. Ou... read more
Location details
11635 Ash St, Overland Park, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointed, this was my first visit, drove all the way from the Northland. The first time at a Burgerfi was in Ft.Lauderdale and it was delicious. Got back home googled to see if there were any nearby. So the service was meh, the staff were not friendly or helpful. The food was not anywhere near as delicious as Florida and I had high expectations for the land of beef, hellloooo cattle country. Sorry I usually try to find something nice about a place. I guess the decor was nice.
Business response:
Here at Burgerfi we strive for consistency company wide. We place a high standard on customer service and food quality. Your most recent experience is disheartening to hear. Please follow the link so that we may gather more information from you. https://survey.newbrandanalytics.com/burgerfi/172799347 Thank you for reaching out to us. Warm Regards, Whitney W Customer Care
My friend and I split a burger and fries. The only reason I'm not giving it 5 stars is they got the order wrong. I ate it anyway because it was great and it wasn't worth sending it back for grilled onions. The small fries were enough for 2 adults. I'd go back for sure!
Business response:
Awesome! Hopefully next visit will earn 5 stars. Thank you for this great comment and giving us a second chance to win over your heart, well.. your stomach! Warm regards Whitney W Customer Care
The first time me and my wife ate at BURGERFI was in South Padre Island and fell in love with it. It's the best burger you'll ever eat. So on are wedding Anniversary of 5 years we decided to go there again. We got online to find the closest burgerfi and it was Leawood Kansas. So we drove 5 hrs just to eat there and of course it's still the best ever. The staff was wonderful and very nice. We will come back soon, unless of course one gets close to us. Thank you! it was well worth the drive.
Business response:
Hi Bobby! I am so happy to hear that you and your wife enjoyed it. Best burger you will ever eat is exactly what we are striving for. I hope you will be back to visit us again soon. Sincerely, Rhea R. Customer Care
Great burgers and fries, really liked the fountain sodas, with the old school flavors.
Absolutely love Burgerfi!! Fresh hamburger and fresh cut fries. Try having more servers available to take orders and make beverages during lunch time.
Business response:
:) :) Hope you will be back to see us again soon!
Absolutely phenomenal service and the best hamburger I've had in a long time. A regular order of fries feeds two! Our server was Samuel and he was the best. I could tell he loves his job and the patrons.
Business response:
Thanks Mark! Hope to see you soon! :) :)
Absolutely awesome fast friendly service Recommended to everyone
Business response:
:) :) Come back soon!! Rhea R. Customer Care
Food was good but expensive! Didn't see one worker with a smile on their face, they looked like they hated being there. Not friendly at all.
Business response:
Hi Laura, Outstanding service is of the utmost importance to us. I am very sorry to hear this. I would like to follow up with you about your visit. If you wouldn't mind, could you please follow this link m.burgerfi.com/#/wecare and fill out the form? From there I will have someone from our management team reach out to you. Thank you for your review and I am glad to hear that you enjoyed the food!
Always good. Offer lettuce wraps for their burgers. Fries are delicious!
Business response:
Hey Troy, Thanks for the awesome review! Our green style is fan favorite. I hope you will be back to visit us again soon. Sincerely, Rhea R. Customer Care
Frequently asked questions about Burgerfi
How is Burgerfi rated?
Burgerfi has a 4.3 star rating with 1,212 reviews.
When is Burgerfi open?
Burgerfi is closed now. It will open at 9:00 a.m.
Need help? Contact us.
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