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Burger 21
- Restaurants
- Buford, GA
About this business
Location details
3385 Woodward Crossing Blvd Suite 350, Ste 350, Buford, GA, 30519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have eaten here many times since it's close to my work, most of the on line orders have been wrong and cold. Not sure why it's so hard to make orders correctly? They are either under or overcooked or missing something like the espresso beans in the espresso shake, how do you forget the main part? And why say you want to pick it up at 11:40 but then get your food handed to you at 12:10? The attitude from the workers really did not help a thing.
Business response:
Christine, We apologize that your Burger experience was anything less than perfect and assure you that we will forward this feedback to our Carrollwood Management team. Please feel free to reach out to us directly at Contactus@burger21.com should you wish to discuss your ordering experience further. We hope to restore your faith the next time you dine with us. Thank you for your feedback. Sincerely, Burger 21
The food was ok. Way over priced in my opinion. The cheese fries were fine the burger was great, so was the milkshake. But because everything is separate I spent $40 on 2 people. The staff were amazing and I liked the atmosphere of the place but I will not be dining here again.
Business response:
Stephanie, you should join our loyalty app!!! Just search Burger 21 in your app store. You will get a FREE burger just for joining :) Thank you for visiting and leaving us your feedback. Hope being a loyalty app member you will dine with us more frequently.
Food was delicious I just wish they wouldnt spread the margarine on the buns. The cheese, bacon, meat are good quality and taste suburb. I go to take a bite and all I taste is chemical butter. My husband doesnt mind it but to me its horrible. Other than that, our food is always cooked perfectly.
Business response:
Erin, We are saddened to hear that you weren't a fan of the butter we use to toast our buns. We want to ensure that every guest is offered The Best Burger Experience Ever, so feel free to request that we put no butter on the bun next time you're in to dine. Thank you for your feedback. Sincerely, Burger 21
Dining in was good and food was great. The only issue was we had ordered some food to go and that's a different story. Got back home to realize kids drink was not put in bag and wife's salad was missing ingredients.
Business response:
Mark, We're are sorry to hear that your to-go order was not up to par. We welcome the opportunity for you to call us directly at your convince should you wish to discuss this further. We hope to welcome you and your family back soon, have a great day! -Burger 21 Carrollwood 813-405-3595
Almost always top notch, service, food, location, everything! Love the burgers, especially the Cinco, and the Tex Mex Haystack! Fries are good, shakes are excellent, if a bit small.
Business response:
Charlie, we're so glad you enjoyed the Cinco and Tex-Mex Haystack. Be sure to dine with us during Tampa Bay Burger Week now through October 29th to receive the Tex-Mex for $7. -Burger 21
The Burger was delicious. I always stop by when I'm in the area.
Business response:
Thanks for the 5 star review, Ruby. We hope to see you again soon! -Burger 21
Frequently asked questions about Burger 21
How is Burger 21 rated?
Burger 21 has a 4.2 star rating with 1,938 reviews.
When is Burger 21 open?
Burger 21 is closed now. It will open tomorrow at 9:00 a.m.
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