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301 Jefferson St, Santa Fe, NM, 87501, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I just left the downtown location. I have a food allergy and ordered a plain burger with cheese. The burger came fully loaded. An honest mistake; however, I explained, again, why it needed to be plain and that I needed a new burger due to the nature of my food allergy. Within moments my new bigger arrived and I asked the man at the window specifically if it was freshly made. He said yes, and thankfully I checked because all the sauce was still on the bun. My burger had clearly just had the lettuce and tomato (what I'm allerg... read more
Business response:
As I mentioned on your comment, I'm truly sorry to hear about your disappointing experience with us, Star -- as you'll know from recent years, we can do so much better than this. I'm already in the process of looking into where we went wrong, and want to thank you for bringing it to my attention. We'd love to welcome you back to turn this around. All the best, Bumble Bee Bob
Bumble Bee's Baja Grill has a 4.4 star rating with 1,577 reviews.
Bumble Bee's Baja Grill is open now. It will close at 6:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com