Buffalo Phil's Pizza & Grille's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Buffalo Phil's Pizza & Grille

4.1

About this business

Specialties Wanted ! Families Looking For A Fun Dining Experience! Families love our Train Delivered Food! Buffalo Phil's seats 500+ customers within the 2 levels of our full service restaurant which specializes in Delicious Rotisserie Chicken, BBQ, Pizzas, Burgers, Sandwiches, Pasta, Steak, Seafood & Lil' Buckaroo Meals. Stop in & try our All-You-Can-Eat Lunch Buffet with Pizza, Pasta, Salads & Soups served daily from 11am-3pm ! Large Groups Welcome & Free Delivery! History Established in 2007. Families love our Train Deliv... read more

Location details

150 Gasser Rd, PO Box 298, Lake Delton, WI, 53965, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 10:30 p.m.
Sat11:00 a.m. to 10:30 p.m.
Sun11:00 a.m. to 10:00 p.m.
4.1561 reviews
Select a rating
Amber Schuenemann's profile image
Amber Schuenemann 
5 years ago

This place was absolutely terrible. There was nothing fresh about the food. My child drank a kids cup of water and when we opened it to refill it, there was some gooy tan crap caked on the inside. Looked at the other kids cups at the table and had the same on the outside of them. The waitress never apologized but did get her manager for us. We spoke to the manager and she too did not apologize. She said the stuff on the outside of the cups could have been soda that splashed on the cups. She said she didn’t know what was on t... read more

Business response:

Please contact the General Manager at 608-253-2200 ext.2021 or gm@buffalophilsgrille.com 

Michael T Zoril's profile image
Michael T Zoril 
5 years ago

Unsanitary conditions. This place needs a visit from the health inspectors. Dishes arrived DIRTY. No apology from the manager or server. Server asked how the food was. It wasn’t good. She didn’t care. Will never return. If we get sick, will consider filing a lawsuit. 

Business response:

Please contact the General Manager at 608-253-2200 ext.2021 or gm@buffalophilsgrille.com 

Shannon N Chris Dillon's profile image
Shannon N Chris Dillon 
5 years ago

The 1st time my husband and I came was great. Could not wait to bring our grandson. came in today and when our waitress brought over our plates for the appetizers they were DIRTY. literally still had food on the bottom and too. Not a little bit but whole onion rings or something stuck to it. We got new plates but with everything going on and Covid19 we basically lost our appetite. paid $116 just to take our food to go and throw away. Very disappointing. The waiter we showed didn't care. he just took them with no apology even... read more

Business response:

I'm so sorry this happened. Please contact the General Manager, James, at 608-253-2200 ext. 2021 or gm@buffalophilsgrille.com. I'm sure he would like to get a few more details like the server's name & when you stopped in. Thank you for letting us know about this! 

Jon Coble's profile image
Jon Coble 
recommend  Recommended
5 years ago

Second time coming here, last time was about 5yrs ago. Ordered a steak and I'm very picky on how its cooked, but they did a very good job and the steak was of good quality. Daughter ordered the fried chicken sandwich and said it was very good too. We went around 7:30PM and there was about a 30 min wait or more to get a train table, but understand as limited seating with Covid and being busy after the water parks close. We enjoyed our time and dinner, so no complaints. 

Business response:

Glad you enjoyed everything, thanks for coming in, Jon! 

Linda Henderson's profile image
Linda Henderson 
recommend  Recommended
5 years ago

Food and service was very good. Grandkids loved the trains !!! 

Business response:

Thanks for coming in, Linda! 

Nate Tester's profile image
Nate Tester 
recommend  Recommended
5 years ago

Vicky did an awesome job. The Train delivering our food is cool. Our 6 year old really enjoyed it. 

Elizabeth Solano-Rodriguez's profile image
Elizabeth Solano-Rodriguez 
5 years ago

Personal pizza was awful the wings were to salty and service was not great for the amount of money I paid 

Business response:

I'm sorry you didn't enjoy yourself. Did you speak to a manager while you were at Buffalo Phil's? If you would like to reach out to the General Manager, he can be reached at gm@buffalophilsgrille.com or 608-253-2200 ext. 2021. Thank you. 

Robbie Mcbride's profile image
Robbie Mcbride 
5 years ago

Boneless wings were dry had no sauce at all, the steak we ordered was not even cooked for the price we paid was not worth it and then toys got sent on the train and the rude waistress took them away very rudely why put toys on the train if ur not suppose to take them overall food wasn’t great for price 

Business response:

I'm sorry you didn't enjoy your experience. The wings are served dry, your server should have brought you over your choice of our 6 sauces to try. If you told the server the steak was not cooked to your liking, they should have offered to have a new one made. I'm sorry if this did not happen. And, the toys & bubbles on the train are only there to look at, not to touch or play with especially with COVID-19. Please contact our General Manager & we can look into this more. He can be reached at 608-253-2200 ext. 2021 or gm@buffa... read more

Nicol Oppeneer's profile image
Nicol Oppeneer 
recommend  Recommended
5 years ago

Loved the delivery train! Yum yum 

Business response:

Thanks for coming in, Nicol! 

Frequently asked questions about Buffalo Phil's Pizza & Grille

How is Buffalo Phil's Pizza & Grille rated?

Buffalo Phil's Pizza & Grille has a 4.1 star rating with 561 reviews. 

When is Buffalo Phil's Pizza & Grille open?

Buffalo Phil's Pizza & Grille is closed now. It will open tomorrow at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com