Buffalo Medical Group

Richard B. 

on Birdeye

2 years ago

I made a call to bmg regarding an urgent issue. A lady stated she was going to help get me to the doctors office and I was directed to the comment line. I tried to schedule an appt. A Lady told me she was going to transfer me to get it scheduled and I was directed to the comment line. I tried to get medical records and was directed to the comment line, This has happened numerous times. I found out they are purposefully doing it by a staff member and No one will help resolve the issue. It is frightening and emotionally dist... read more

Umit U. 

on Birdeye

3 years ago

Buffalo Medical Group is a very good company, Doctors in Buffalo Medical Group are very nice and professional, but those receptionists are very unprofessional, the rudest people I have ever seen in Medical offices or clinics. Especially the Urology and dermatology office receptionists are extremely rude, respectless, and unprofessional. When you call the Urology or Dermatology departments those receptionists will let you feel like you are talking with the Parking ticket office in traffic court.  

NC D. 

on Birdeye

4 years ago

Had my daughter go to the sleep Dr, did sleep study, showed nothing and they looked no further into why her sleep habits were off. Went to a different Dr not affiliated with BMG, turns out she have insomnia.