Budget Termite & Pest Control

Tara C. 

on Yellow Pages

6 years ago

Ineffective service and condescending customer service. We paid for them to exterminate fleas and the very next day we still had fleas. I was told that the guy didn't even see any indication that fleas existed while he was there (yet he said nothing and took our money anyway) and if we still had them and wanted them gone we should vacuum the house 2x/day every day for 10 days and if they still existed we could have them come back out and spray again (for a fee). When I questioned this I was told "I have only been doing this ... read more

David B. 

on Yellow Pages

7 years ago

I submitted an inquiry on their site and within minutes I received a call from George. He was thoroughly helpful on advising me of the problem and even honest in that with my particular issue, it was something I should solve by sealing cracks rather than having him come in for an expensive but temporary treatment. I highly recommend Budget and would advise anyone to call them with their needs because of their educating, caring and honesty. 

ellen.hernandez.79 

on Yellow Pages

11 years ago

We were with them for 15+ year and just discovered our house is falling down from a wood boring insect that they neglected to identify or treat. Their response, from "good old Bob", gee well that's not what kind of treatment you are being serviced for. Really? When I told them this was ridiculous and we were "done", Bob replied "bye bye"! Family owned means nothing I guess! STAY AWAY! Take it from a customer who thought her pest control might actually help her to arrest pests! Good bye BUDGET, hello BIG BLUE BUG! Hey Bob, "b... read more

rcardoza 

on Yellow Pages

12 years ago

hi its bob from budget. the customer that wrote the poor review was offered and received the services he paid for. the dispute arose thirty days after the warranty for his mouse treatment expired and his mouse infestation re appeared. the customer refused to accept that warranties expire. i did hang up on the customer after he argued with me for 30 minutes that the definition of a warranty is a gurantee, obviously it is not and i did not honor his request for free services until he no longer experienced mice. if you have had... read more

simplereview 

on Yellow Pages

12 years ago

STAY AWAY!!!! This place is a rip-off. $250 dollars to get rid of a mouse. Months later, still can't catch it. When I called to complain, they tried to setup me up on regular ongoing visits at a hundred dollars a pop. Wow!! When I declined and pushed them to honor their initial promises to me, the guy got angry! He yelled, insulted me and hung up. And this guy is supposedly "as close to the owner as you're gonna get." Nice!! The economy must be getting better folks, no reason to worry :) All I can say is take your business e... read more