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Bucaro Brothers Auto Care
- Auto Repair
- Chicago, IL
About this business
Bucaro Brothers Auto Care has provided fast, dependable auto service for more than 35 years. Our owner, Okan, has three decades of experience in the automotive repair industry and he truly cares about his clients and their cars, which you will notice immediately when you meet or talk to him. Our repair shop offers competitive rates, as well as discounts first-time customers. Check our current offers today.
Location details
2707 N Ashland Ave, Chicago, IL, 60614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:30 p.m. | |
| Tue | 7:00 a.m. to 6:30 p.m. | |
| Wed | 7:00 a.m. to 6:30 p.m. | |
| Thu | 7:00 a.m. to 6:30 p.m. | |
| Fri | 7:00 a.m. to 6:30 p.m. | |
| Sat | 7:30 a.m. to 3:30 p.m. | |
| Sun | Closed |
I went in April 2012 for an oil change, and they ended up saying I needed new brake pads and rotors. I acquiesced, and paid $300+ dollars. Less than 8 months later, my brakes are shot again. I went in last week, and was sent away once they found out I was under warranty. I went in again today, THREE hours before closing time, and was again sent away. First off, I shouldn't even have to be coming back so quickly after having my brakes fixed here. To make matters much worse, and what is quite disturbing, the man behind the cou... read more
Honest service at a fair price – I heard about Bucaro Brothers from a friend and decided to take my car to them for my 100,000 mile service & oil change. I also thought that I might need my struts replaced and mentioned this going in. They called me within an hour to explain all the things they recommended I take care of and their price. I was actually a little surprised when they said that I could probably go another year on my struts before having to worry about them. I was impressed with their honest assessment and got my... read more
Rude and obviously don't need new business – These guys are jerks. The first time I called I asked if I could get a read on my diagnostic trouble code and he said, "WHAT?" "Hang on" and put me on hold for awhile. I hung up. Don't pick up the phone and put someone on hold right away. Ok, wow. Tried again in a few weeks to give him the benefit of the doubt. Again, I asked for a read on the diagnostic code. He said, "Well, that's not going to tell you anything". REALLY??? Um sorry, but I have the trouble codes read all the time... read more
Business response:
Hi first of all I would like to apologize to you and hope there is a way I can make this up to you. You are right on about a scanner picking up the code for the check engine light and you can google your cars info and the code # and could find out what others have experienced. I can assure you that is not the proper way of estimating the repairs for your car. Every code has it's own procedure to go thru. Sometimes 5 different things could cause same code
BUCARO BROTHERS AUTO CARE – I drove all the way to Bucaro Bros when I saw their fairly good (?) ratings and their internet offer of $23.95 oil change including tire rotation. Wow! I told them did not need anything for my tires. I would take merely the oil change @ the $23.95 amount I deemed fair. They were supposedly too busy for min. 3 hours. I said I I'd have to leave but only because the distance to come back would add up to no savings incurred. Instantly one of their terribly busy employees miraculously became available.... read more
Business response:
ms emptor, the summer months are the busiest time for our repair shop, infact the time you were here we had over 25 cars u pulled in as we were pulling a car out so rather than have u wait or drop it off i changed my mind and had it done in 20 min. you dont do a tire rotation every time u do an oil change. over 90% of our business is drop off. and IM VERY SORRY THAT I SOCKED YOU $25.00 FOR AN OIL CHANGE.
A Mechanic That Cares – Can't say enough about Okan and his group of guys. I only trust my car to this man. Highly recommend anyone in Lincoln Park or Lakeview to only take your car to Bucaro Brothers!
On The Fence – Last Winter, I took my Jeep there to repair an automatic transmission leak that was relatively minor. I hadn't had a tune-up or had it inspected (except for periodic oil changes) in over four years. I asked them to do a bumper to bumper check-up on the Jeep. They came back with a laundry list of things that needed to be done and I ended up spending over $1,400 for belts, tubes, shocks, filters, mufflers, a rotor, etc, which included $460 in labor. It seemed like a lot of money but I thought I would get another... read more
professonalism at its best – Great service and very honest. Took my Ford Windstar for regular checkup. Found that the fuel pump was defect and replaced it under manufacturer warranty. The manager could of easily tricked me into paying, but the manager checked to see if the car was under warranty. Thank you Bucaro Brothers!!! I will always come back.
Honest people who take pride in what they do – I have no relationship to this business other than the fact that I know I trustfully bring my car here and watch them fix it in front of my eyes. Because of them I did not purchase extended warranty for my car. I have been taken advantage of in many repair shops and I am extremely happy with this business and their ethics on what they do. I take my car there from suburbs.
Great place and reasonable prices – I have this shop's name from a friend. Great service and very friendly staff. I highly recommend to anyone looking for a great service and affordable prices
Frequently asked questions about Bucaro Brothers Auto Care
How is Bucaro Brothers Auto Care rated?
Bucaro Brothers Auto Care has a 4.6 star rating with 225 reviews.
When is Bucaro Brothers Auto Care open?
Bucaro Brothers Auto Care is open now. It will close at 6:30 p.m.
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